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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Resource Overview

Patient portals, health apps, and the other various personal health information technologies provide great opportunities for increasing patient activation and engagment with their health and their ability to successfully navigate their healthcare system. Furthermore, an increasing number of studies are finding positive outcomes related to the use of these patient-centered tools. While these findings are encouraging, it is still important to assess the effectiveness and fit of these new tools and services when using them to engage a Health Center's community. Effective evaluation can help determine whether a tool is good or bad or simply not the right fit for a particular cohort of patients. In order to determine why a tool is successful or not requires an understanding of the technical, social, and clinical factors that may impact the way a patient interacts with the technology.

The evaluation tools within this resource set provide examples of different measurements that can be used to assess the value and effectiveness of electronic patient engagement tools and services.

Evaluation of Engagement and Satisfaction Resources

Event date: 5/1/2019 2:00 PM - 3:00 PM Export event
Telehealth and Chronic Care Management

Telehealth and Chronic Care Management

FQHC Webinar Series

Learn how to get started by reviewing what you need to consider when developing your telehealth program, from selecting equipment to policy issues you need to consider. Hear from a FQHC success story on how they did it.

With the increasing number of reimbursement codes and interest from the Center for Medicare and Medicaid Services (CMS) in paying for Chronic Care Management (CCM) services in Medicare, opportunities are available to CHCs to take advantage of utilizing remote patient technology (RPM) to address their community’s needs. By managing chronic conditions, more serious health episodes may be avoided, leading to potential cost saving and better quality of life for patients. Hear about these opportunities and how to go about taking advantage of them.

Speakers: 

  • Kathy Wibberly, Director, Mid-Atlantic Telehealth Resource Center
  • Howard Chapman, Director of Programs and Development, Tri-Area Community Health

Recommended resources from the presentation: 

Access the slides and webinar recording below!

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Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.

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