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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Resource Overview

  • Rationale
  • Challenges
  • Approach

Mobile health (mHealth) tools have the potential to play a pivotal role in fostering a sense of greater patient engagement within underserved populations. By facilitating patient use of mHealth applications in collaboration with electronic health record (EHR) and personal health record (PHR) systems there is an opportunity to empower individuals to take a more active role toward managing their health conditions.

The proliferation of consumer mobile health applications and devices is creating new opprotunities for engaging patients in their care and leaves little doubt as to the impact that these tools will have on the way that people manage their health, health information, and health communications with their care providers, family and friends. This shift to increased self-management of health by consumers will change a patient’s relationship with their doctor and the way healthcare is practiced.
The current laws and standards in place to ensure patient’s privacy and health information security will need further review to determine whether mobile health technologies create unique situations that are not yet addressed. This poses many challenges for health centers as to how best to support patient use of these tools and ways in which to incorporate them into their own clincial support systems.

Mobile health characterizes a shift in the point of care for the patient. The point of care has classically been located at the hospital or clinic. Mobile health is beginning to shift this model so that the point of care is more frequently a matter of where the person happens to be located at that time, consequently providing opportunities for more timely care. It is also important to note that these tools help to increase the accessibility of Healthcare to populations where direct access to Healthcare professionals is limited and so health management is more frequently left in the hands of the consumer.

The tools provide in this resource cover a range of different mobile health tools, strategies, and guidelines for consideration as Health Centers seek to leverage these technologies to better engage and activate their patients.

Mobile Health Resources

Learning to Love your Data
Caitlin Tricomi
/ Categories: Health IT Enabled QI, Accessing Data for QI, Communicating with Data, Population Health, Implementing PHM and SDH, Using Data for PHM and SDH, Webinars, Archived

Learning to Love your Data

HITEQ Webinar Series

This webinar series was hosted for the data creators, data generators, data users, data reviewers, and others who work with their health center data each day. If you're a data lover and you know the information you have in your health center has an important story to tell, this series will provide you with the tools and techniques to create and share insights that will drive genuine change in your health center.
 

Overview of Series

This series is designed for anyone who interacts with health center data, including those tasked with entering data into the EHR, interpreting data from the system, communicating with data for process or quality improvement, using data to inform population health, and more. This includes clinicians and other members of the care team, quality improvement, analysts, business intelligence staff, and leadership.
 

April 18, 2023: Session 1 - Beyond the Bar Chart: Blending Data and Storytelling

Looking up articles about communicating data, you're likely to find many reflections on how to tell stories with data when crafting data visualizations. Effectively blending data, visualization, and storytelling together can take many different formats though depending on your audience and your goal. During this workshop, participants learned about the research behind why stories can make information more memorable, how to balance data and narrative in different contexts, and some of the sticky challenges we face as designers when incorporating storytelling in the context of healthcare where privacy, ethical representation of the people behind the numbers, and issues of misinformation are critical considerations. The presenter walked through practical examples of how to tell 'short stories' through annotations and headlines and larger endeavors of blending individual stories like qualitative interview data with quantitative visualizations. You'll leave with ideas you can apply in your own efforts communicating data and recommended resources for exploring the intersection of data and storytelling. Watch this session here.
 

April 25, 2023: Session 2 - Data Equity Primer

This introduction delved into what data equity is, how inequity sneaks into all of our projects, and what we can do about it. Leave this “super briefing” able to have productive conversations about the real core of data equity issues, pushing past the distractions and the confusion. Participants dug into equity and data with both hands! Watch this session here.
 

May 2, 2023: Session 3 - Data Governance and Literacy

Good data is hard to come by-- particularly without a solid foundation of data governance and data literacy within your health center. Good data governance supports improved data quality, increased data literacy, and critically, maximized data use. This session will teach participants to understand how to get a handle on what can seem like an overwhelming amount of data and harness it for improved care and strategic decision making. Watch this session here. 
 

May 16, 2023: Session 4 - Data Viz Best Practices

It’s time to learn how to apply the concepts covered in this series-- from building better graphs to designing more meaningful dashboards, this session walked through best practices, before and afters, and more so you leave knowing the best practices that you should apply to your next data project. Watch this session here.
 

May 23, 2023: Session 5 - Applying Data Viz in Your Clinic

This final session was all about applying data viz best practices in your clinic every day. Participants had the opportunity to submit data viz questions and challenges specific to their setting and hear from experts about data viz in health care. Watch this session here.

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Tags: Data VisualizationVisual AnalyticsData Dashboarddata driven cultureData equitydata alignmentdata storyteller badge

Resource Links

Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.

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