This session explored approaches to meeting the unique needs of patients by learning how to customize their digital interactions through patient portals, and acquiring their data. Participants gained insightful knowledge on how to improve patient's understanding and fulfillment with accessing and utilizing their data in health centers.

This session supported providers in working one on one with their patients while utilizing technology and data in their health center. Participants learned how to engage with patients while navigating barriers that technology may create when providing care.

This session discussed how to support staff in building strong relationships while utilizing technology in health centers. Session participants learned how to use technology advancements to benefit health center staff and patients.

The webinar dove into key strategies for using identity data in population health management. Expert faculty highlighted the importance of gathering data to address health disparities, with a focus on utilizing Electronic Health Records (EHR) for both internal and patient-focused justice, equity, diversity, and inclusion (JEDI) purposes. Participants gained confidence in advancing health equity with strategies to collect and use demographic data for developing and monitoring health equity plans. The event took place on Thursday, March 7, 2024 1:00pm-2:00pm ET / 10:00am-11:00am PT.

The Weitzman Institute and the Moses/Weitzman Health System are pleased to present the latest installment of our series of informative discussions with an exclusive panel of global experts driving the development of Artificial Intelligence (AI). April Joy Damian, PhD, MSc, CHPM, PMP, Vice President and Director of the Weitzman Institute will moderate this latest discussion, "AI Fundamentals and Applications in Primary Care," on Wednesday, October 26 at 1 pm Eastern| 10 am Pacific.  

This webinar will bring together industry AI leaders with an evidence-based applied perspective on using AI in primary care to:

• Understand AI history, definitions, methodology, benefits, and healthcare use cases
• Explore the most common and validated use cases in primary care
• Examine implications of AI in promoting health equity and improving healthcare access and outcomes

Patient use of their health information accessible to them through online tools (e.g., patient portals and smartphone apps) can help empower them to make informed decisions about their health and track progress on health-related goals, potentially resulting in improved patient outcomes (1). Enabling patients to access and use the information contained in online medical records and patient portals may also provide significant health system benefits, including decreased healthcare costs and strengthened patient- physician relationships (1). In 2020, ONC published the Cures Act Final Rule to increase patient and provider access to health-related data, specifically through health IT developer adoption of secure standardized application programming interfaces (APIs) that make this information more widely available across smartphone apps (2). The API requirements, which as of 2023 have been rolled out to health care providers, enable patients to electronically access their electronic health information using apps. This brief analyzes recent data from the 2022 Health Information National Trends Survey (HINTS), a nationally representative survey of U.S. adults, to assess progress in patient access amidst implementation of Cures Rule provisions during the COVID-19 pandemic, which likely increased demand for access to online medical records. This brief also reports on methods and frequency of individuals’ access and use of online medical records and patient portals.

CoE-PHI resource that describes the Information Blocking Rule and explains that it does not preempt stricter privacy laws and regulations such as 42 CFR Part 2.

Key Points:

• Information blocking includes practices that would “interfere with, prevent, or materially discourage the access, exchange, or use of electronic health information.”
• Following a legal requirement to obtain patient consent for a disclosure meets the “privacy exception” in the Information Blocking Rule and is not considered information blocking.
• If a portal cannot segment Part 2-protected records or prevent a patient’s proxy from unconsented access to such records, the healthcare provider should not share Part 2-protected records on the portal.

Digital patient engagement investments is a broad category that includes all digital health tools your health center uses to reach and support patients. These include patient portals, messaging and outreach apps, remote patient monitoring tools, and mHealth apps. Despite the hopes and promises of new technologies, implementation of digital tools in health centers can be uneven and siloed, hindering progress on adoption, engagement, and transformation.

Recent Department of Health and Human Services (HHS) policy is bringing patients unprecedented access to their health information. Join the Office of the National Coordinator for Health Information Technology (ONC) and Centers for Medicare and Medicaid Services (CMS) in September for an event focused on patient access to health data. The day will bring together patients, providers, payers, and health IT developers to discuss how HHS policies are working in practice and how to maximize the impact of these policies. The event will also highlight educational tools and resources, such as patient-facing apps that enable the availability of patient information and make that health information easier to understand.

Come to the ONC and CMS patient access event to hear more about…

Patients’ experiences accessing their data, including the benefits and challenges they faced along this journey. How the next generation of apps are connecting across new health information sources to bring together patients’ data and preferred tools to act on that data. Clinicians who are at the forefront of helping patients access and understand their data, recognizing patient preferences and privacy concerns. Innovative developers demonstrating how they are making patients’ data actionable, and the implementation challenges they face as they connect sources across the care continuum Health care payers’ their successes and challenges with making data available to patients. Don't miss this opportunity to learn about the latest developments in patient data access and how you can be a part of the path forward.

Registration details to follow soon! Until then, you can find valuable information and resources about the patient’s right to their data on our website. If you would be interested in sharing a patient experience with accessing and using patient data, please share with us at https://www.healthit.gov/feedback.
 

There are many questions about patient portals and the related requirements under the Information Blocking Rule. In this session, our expert speaker will review the impact of the Information Blocking Rule on implementation and use of the patient portal.

Over the last few years, the Office of Civil Rights has focused much of its enforcement efforts on ensuring patients are afforded their HIPAA right to access their protected health information (PHI). The Privacy Rule generally requires HIPAA covered entities to provide individuals, upon request, with access to the PHI (including electronic PHI) about them in one or more “designated record sets” maintained by or for the covered entity. This includes the right to inspect or obtain a copy, or both, of the PHI. It also includes an individual’s right to direct the covered entity to transmit a copy of their PHI to a designated person or entity of the individual’s choice.

Healthcare continues to be the sector most targeted globally by ransomware and related malware attacks and leads in the average total cost of data breach across industries. The FY 2021 American Rescue Plan Funding provides an excellent opportunity for Health Centers to make strategic investments in cybersecurity infrastructure and services. This HITEQ Highlight, presented by Adam Kehler of Online Business Systems provides an overview of assets that can increase Health Center cybersecurity. Topics covered include cybersecurity infrastructure and services that can increase defense-in-depth for health IT, including EHRs, telehealth tools and services, mobile medical devices, patient portals, and related health information software applications.

Note: You can view our American Rescue Plan: Budget Your Cybersecurity Investments guidance document in the Documents to Download section below. An accessible version of the handout is is also available in the Documents to Download section. 

View a brief presentation by HITEQ and HealthTalk followed by facilitated questions and discussion on their electronic patient engagement platform and the features within the platform that can assist health centers with COVID vaccine communication and dissemination.

Note that these sessions are not an endorsement of any specific vendor. These are an opportunity for health centers to hear about 3rd party vendors and get questions answered.  

View a brief presentation by HITEQ and CareMessage followed by facilitated questions and discussion on their electronic patient engagement platform and the features within the platform that can assist health centers with COVID vaccine communication and dissemination. 

View a brief presentation by HITEQ and WELL Health followed by facilitated questions and discussion on their electronic patient engagement platform and the features within the platform that can assist health centers with COVID vaccine communication and dissemination.