X
GO
Accessing Data for QI

As adoption of EHRs has increased, so have the concerns about ability to access the data needed to drill down into quality improvement efforts or even reporting requirements. Depending on the type of system being used, data may be cloud based, on a remote server, or on a local server. Further, data may be accessible through preprogrammed, ad hoc, or custom reports, but there may be greater challenges to accessing raw data or data that can be analyzed for quality improvement purposes. Resources in this section address these challenges and provide actionable information for accessing the data needed.

Accessing your Data
Telehealth Considerations and Strategies for Special and Vulnerable Populations
Telehealth Considerations and Strategies for Special and Vulnerable Populations

Telehealth Considerations and Strategies for Special and Vulnerable Populations

This webinar focuses on strategies to reach and serve special and vulnerable populations using telehealth. Special and vulnerable populations include Migratory, Seasonal, and Agricultural Workers (MSAW), Older Adults, people experiencing homelessness, people with limited english proficiency, and rural communities with limited access to broadband. We discuss building the awareness, knowledge, and ability of both patients and health center staff to successfully use telehealth to meet the needs of these important groups. Wealso share how telehealth promotes health equity and increases overall access to quality healthcare for special and vulnerable populations.

HITEQ Highlights: Using Health Information Technology to Facilitate SBIRT Service Delivery in Health Centers
HITEQ Highlights: Using Health Information Technology to Facilitate SBIRT Service Delivery in Health Centers

HITEQ Highlights: Using Health Information Technology to Facilitate SBIRT Service Delivery in Health Centers

This HITEQ Highlights webinar discussed the use of health information technologies (IT) to facilitate the workflow of providing Screening, Brief Intervention, and Referral to Treatment (SBIRT) services. Focus areas included: coding and billing for SBIRT services, using health IT to enhance SBIRT screening, communication, data capture and documentation, clinical decision support, and information sharing and reporting. The webinar presented examples and experiences of health centers currently using health IT to facilitate effective SBIRT service delivery.

Developing a Data Dashboard for PRAPARE Data
Developing a Data Dashboard for PRAPARE Data

Developing a Data Dashboard for PRAPARE Data

Health centers are interested in using social determinants data to manage and improve the health of their patient population and community, and are at different places on the population health management (PHM) and social determinants of health (SDH) adoption curve. The Protocol for Responding to and Assessing Patients’ Assets, Risks, and Experiences (PRAPARE) is a national effort to help health centers and other providers collect the data needed to better understand and act on their patients’ social determinants of health. In this webinar, the Colorado Community Managed Care Network (CCMCN), a Health Center Controlled Network (HCCN) highlighted a Tableau data dashboard that they have developed to help their health centers make decisions on population health management. They discussed the rationale for developing the tool, challenges and facilitators to integration, and how their health centers benefit from data sharing across Tableau.

Opportunities to Improve Diabetes Outcomes through Electronic Patient Engagement
Opportunities to Improve Diabetes Outcomes through Electronic Patient Engagement

Opportunities to Improve Diabetes Outcomes through Electronic Patient Engagement

Electronic patient engagement technologies are having a significant impact on diabetes-related health outcomes and can help to increase patient to provider diabetes care plan involvement and communication. This HITEQ webinar explored use cases and strategies for effective adoption and evaluation of electronic patient engagement diabetes interventions within the health center setting.

HITEQ Highlights Webinar: Need Help Implementing Telehealth? Demystifying Barriers to Telehealth
HITEQ Highlights Webinar: Need Help Implementing Telehealth? Demystifying Barriers to Telehealth

HITEQ Highlights Webinar: Need Help Implementing Telehealth? Demystifying Barriers to Telehealth

While nearly all health centers have reported the use of electronic health records, only 38 percent are utilizing some type of telehealth technology, most notably to provide mental health services. Despite significant research that telehealth is as effective as in-person visits, there are still many barriers to its use, including the lack of consistent visit reimbursement, technology costs, broadband availability, and resistance to changes to workflow.  This webinar discussed the current state of telehealth use by health centers and the barriers to implementation and use and introduced participants to the national and regional Telehealth Resource Centers (TRCs).

HITEQ UDS Clinical Analysis Dashboard
HITEQ UDS Clinical Analysis Dashboard

HITEQ UDS Clinical Analysis Dashboard

This webinar discussed and demonstrated the newly developed web-accessible dashboards for the HITEQ UDS Clinical Quality Analyses which contain a variety of visual and data views of the information reported in the UDS across time and across measures, providing both individual and network organization levels of content, including comparison to other groups of health centers.  The information presented is specific to the organization that is logged in and content will vary based on the type of organization.  The webinar covered accessing the dashboards, the content available, manipulating the views, interpreting the results, and where to find additional tools and resources based on the information found. 

6/13 HITEQ Highlights: Health Center Framework for Effective Electronic Patient Engagement
6/13 HITEQ Highlights: Health Center Framework for Effective Electronic Patient Engagement

6/13 HITEQ Highlights: Health Center Framework for Effective Electronic Patient Engagement

The role of the consumer/patient is experiencing a significant change within healthcare in which the point of diagnoses and care is being increasingly shifted from the classical care provider setting to a more patient-centered model of health services. This shift in perspective and responsibilities is largely being stimulated by a critical mass in personal health information technology innovation and development, including patient portals, health apps, web-enabled medical devices, and personal fitness and health monitors. Health Centers are very aware of the benefits of patient activation and engagement, but at times need assistance in navigating 1) related regulations associated with policies such as Meaningful Use; 2) incorporation of patient engagement tools and strategies into the organizational workflow; 3) evaluation of patient needs, satisfaction, and activation; and 4) current tools and services available for electronic patient engagement. This webinar will cover the Health IT related policies, organizational changes, personal behaviors, and technical drivers that are converging to usher in a new era of patient empowered healthcare.

5/9 HITEQ Highlights: Using Data for Population Health - Social Determinants and Population Health
5/9 HITEQ Highlights: Using Data for Population Health - Social Determinants and Population Health

5/9 HITEQ Highlights: Using Data for Population Health - Social Determinants and Population Health

The objective of this learning opportunity is to help health centers begin, and make progress along, the path of using social determinants data to address population health using HIT.  This webinar will provide participants with an understanding of population health management and the social determinants of health from a HIT perspective, and their relevance for health centers.  We will present real-world examples of health centers’ successful use of social determinants data to implement population health management and improve quality.  Participants will be introduced to a “Roadmap for Use of Social Determinants Data”, to guide them in the foundational steps of using social determinants data for HIT to drive population health. 

4/17 HITEQ Highlights: Skill Sets for Health Center Security & Privacy Risk Management
4/17 HITEQ Highlights: Skill Sets for Health Center Security & Privacy Risk Management

4/17 HITEQ Highlights: Skill Sets for Health Center Security & Privacy Risk Management

Health Centers are made up of many different levels of IT Security & Privacy expertise, both in terms of staff skills and organizational maturity. This resource will help guide both beginners and more advanced staff and leadership to understanding how to best manage and promote security and privacy risk management at their health center.

Section II - Approach to Health IT-enabled QI
Section II - Approach to Health IT-enabled QI

Section II - Approach to Health IT-enabled QI

The outline depicted in the Approach to Health IT-enabled Quality Improvement graphic provides a step-by-step approach to analyzing and enhancing care processes targeted for outcome improvement. Section III provides guidance and tools on addressing each of these steps.

Section IV - Acknowledgements
Section IV - Acknowledgements

Section IV - Acknowledgements

Origins and Ongoing Refinement of this Guide: The content in this resource is drawn from and builds on widely used CDS/QI tools and strategies that have evolved over the past decade. The HITEQ Center plans to continue refining this Guide based on input from users like you, so please consider sharing your feedback through the comment form.

Weitzman ECHO Series on COVID-19
Weitzman ECHO Series on COVID-19

Weitzman ECHO Series on COVID-19

View our interactive learning series led by multiple experts and practitioners to discuss emergency preparedness, operations, and clinical care during COVID-19.
These sessions were designed for primary care practitioners & care teams.

Sessions include: 

  • A continuation of the weekly Weitzman ECHO sessions on COVID-19 with a new focus on the Path Forward, including one clinical session per month and three practice transformation topics.
  • A two-part QI webinar series.
  • Four QI activity sessions in which small virtual groups apply QI tools and processes on topics discussed in the ECHO sessions, such as health professions student/resident training, telehealth and team-based care, and receive guidance from QI experts.

We will continue to extend the series as the pandemic continues.

You can view our previous sessions slides and recordings at
https://www.weitzmanlearning.org/coronavirus/1590-2/

Recordings and slides will be made available after the live session.

 

Weitzman ECHO Series on COVID-19
Weitzman ECHO Series on COVID-19

Weitzman ECHO Series on COVID-19

View our interactive learning series led by multiple experts and practitioners to discuss emergency preparedness, operations, and clinical care during COVID-19.
These sessions were designed for primary care practitioners & care teams.

Sessions include: 

  • A continuation of the weekly Weitzman ECHO sessions on COVID-19 with a new focus on the Path Forward, including one clinical session per month and three practice transformation topics.
  • A two-part QI webinar series.
  • Four QI activity sessions in which small virtual groups apply QI tools and processes on topics discussed in the ECHO sessions, such as health professions student/resident training, telehealth and team-based care, and receive guidance from QI experts.

We will continue to extend the series as the pandemic continues.

You can view our previous sessions slides and recordings at
https://www.weitzmanlearning.org/coronavirus/1590-2/

Recordings and slides will be made available after the live session.

 

Weitzman ECHO Series on COVID-19
Weitzman ECHO Series on COVID-19

Weitzman ECHO Series on COVID-19

View our interactive learning series led by multiple experts and practitioners to discuss emergency preparedness, operations, and clinical care during COVID-19.
These sessions were designed for primary care practitioners & care teams.

Sessions include: 

  • A continuation of the weekly Weitzman ECHO sessions on COVID-19 with a new focus on the Path Forward, including one clinical session per month and three practice transformation topics.
  • A two-part QI webinar series.
  • Four QI activity sessions in which small virtual groups apply QI tools and processes on topics discussed in the ECHO sessions, such as health professions student/resident training, telehealth and team-based care, and receive guidance from QI experts.

We will continue to extend the series as the pandemic continues.

You can view our previous sessions slides and recordings at
https://www.weitzmanlearning.org/coronavirus/1590-2/

Recordings and slides will be made available after the live session.

 

Weitzman ECHO Series on COVID-19
Weitzman ECHO Series on COVID-19

Weitzman ECHO Series on COVID-19

View our interactive learning series led by multiple experts and practitioners to discuss emergency preparedness, operations, and clinical care during COVID-19.
These sessions were designed for primary care practitioners & care teams.

Sessions include: 

  • A continuation of the weekly Weitzman ECHO sessions on COVID-19 with a new focus on the Path Forward, including one clinical session per month and three practice transformation topics.
  • A two-part QI webinar series.
  • Four QI activity sessions in which small virtual groups apply QI tools and processes on topics discussed in the ECHO sessions, such as health professions student/resident training, telehealth and team-based care, and receive guidance from QI experts.

We will continue to extend the series as the pandemic continues.

You can view our previous sessions slides and recordings at
https://www.weitzmanlearning.org/coronavirus/1590-2/

Recordings and slides will be made available after the live session.

 

Weitzman ECHO Series on COVID-19
Weitzman ECHO Series on COVID-19

Weitzman ECHO Series on COVID-19

Join our interactive learning series led by multiple experts and practitioners to discuss emergency preparedness, operations, and clinical care during COVID-19.
These sessions are designed for primary care practitioners & care teams.

We will continue to extend the series as the pandemic continues.

You can view our previous sessions slides and recordings at
https://www.weitzmanlearning.org/coronavirus/1590-2/

Recordings and slides will be made available after the live session.

Multicultural and Patient Engagement Strategies and Solutions
Multicultural and Patient Engagement Strategies and Solutions

Multicultural and Patient Engagement Strategies and Solutions

California’s Medi-Cal population is 81% multicultural, which is a unique challenge for health systems. ConsejoSano provided a brief overview of their culturally competent 2-way text patient engagement service that drives increased patient engagement and improved outcomes for multicultural, underserved, and hard to reach populations. Anthem Blue Cross shared their innovative partnership with ConsejoSano, LanguageLine, and safety net health centers to launch telehealth and digital solutions that help solve for cultural and language barriers in healthcare, improving quality and patient experiences.

Advancing Interoperability: Social Determinants of Health
Advancing Interoperability: Social Determinants of Health

Advancing Interoperability: Social Determinants of Health

The Office of the National Coordinator for Health Information Technology (ONC) hosted the Advancing Interoperability: Social Determinants of Health Workshop, a one day virtual workshop on Monday, September 21, 2020. As part of ONC’s collaborative approach for Social Determinants of Health (SDOH), the objective of this workshop was to convene health care and human services providers from various professional societies to understand their approaches to integrating SDOH data into value-base care and to discuss tools to accomplish these goals and the challenges to reaching them. This workshop also provided stakeholders information and tools needed for the development of the social determinants of health data management in clinical practice guidelines and maintenance of certification activities.

In the fall of 2019, four new Interoperability Needs were added to Section I: Social, Psychological, and Behavioral Data representing drug use, food insecurity, housing insecurity, and transportation insecurity of the Interoperability Standards Advisory (ISA).  Many of the standards or specifications are at production for the implementation maturity level and are still requesting feedback. Incorporating social determinants of health such as those included in the ISA in health care models is of increased interest when it comes to value-based payments. More payers are developing novel ways to address SDOH issues, however providers still struggle with the collection of SDOH data and how to use and share the data in an interoperable and beneficial way that is not burdensome. This workshop provided attendees the opportunity to share any advancements in standards that are being used which may or may not include standards included in the ISA.

Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.

Search HITEQ Content
Need Assistance?
Would you like more assistance regarding Health IT Enabled QI strategies or support in using any of the included resource sets?

  Request Support

 

The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

Learn More >