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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Overview

Through the data validation process, valuable information is gained that can then be used to improve performance around patient care or quality of care metrics.  Improving quality performance may take the form of improving data collection processes, better identifying patients who need additional interventions, or decreasing missed opportunities to provide patients appropriate interventions, among other possibilities. This section includes guidance on leveraging Health IT to improve quality performance including change packages for recommended approaches related to various quality of care measures.

Improving Performance Resources
Assessing the Care Team Tech Experience: A Digital Health Tool Toolkit
Molly Rafferty
/ Categories: EHR Implementation, Health IT Enabled QI, Improving Performance, Health IT & QI Workforce

Assessing the Care Team Tech Experience: A Digital Health Tool Toolkit

HITEQ Center, created through Aliados Health. Originally developed in June 2023, updated September 2024

This toolkit helps health center electronic health record (EHR) and Information Technology (IT) departments to deliver effective EHR training for staff, whether for new hires, rolling out new EHR modules, or providing ongoing training support. The guidance and tools included will support EHR trainers to create customized trainings and digital tool solutions for care teams. By improving staff proficiency with digital tools, health centers can increase value to patient experiences and reduce the burden on staff. The accompanying Care Team Member Tech Experience Assessment serves as a collection of questions that can be used to assess the current experiences, capabilities, preferences, and motivations of providers.

Download the resources in the Documents to Download Section below.

The resource is available in PDF format in the "Documents to Download" section below. You can also download the accompanying Care Team Member Tech Experience Assessment in Word format to facilitate copying of the questions. 

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Tags: trainingprovider satisfactionprovider burdenEHR training

Documents to download

Related Resources

Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.