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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Overview

Through the data validation process, valuable information is gained that can then be used to improve performance around patient care or quality of care metrics.  Improving quality performance may take the form of improving data collection processes, better identifying patients who need additional interventions, or decreasing missed opportunities to provide patients appropriate interventions, among other possibilities. This section includes guidance on leveraging Health IT to improve quality performance including change packages for recommended approaches related to various quality of care measures.

Improving Performance Resources
EHR Optimization Series: Part Two of Three

EHR Optimization Series: Part Two of Three

Including slides, Workflow tool, and Provider Scorecard

The second of a three-part EHR Optimization series focused on establishing goals and expectations for optimizing EHR utilization and sharing proven strategy/tools for optimizing EHR utilization, including slides and related tools. 

  • EHR Optimization Session 2 Slides
    • From the second May 2017 Learning Session
  • Provider Scorecard: Assessing accurate EHR documentation
    • This resource provides a process and method that can be used to evaluate the degree to which an individual provider or care team member consistently documents required information in the appropriate place in the EHR.
      • Blank and Sample (completed, filled-in) versions are available for download below.
  • EHR Workflow Worksheet: EHR Optimization tool to map the workflow to enhance performance on a particular clinical measure
    • This tool provides a structured way to review how data is captured and input in the EHR for a particular clinical measure across the clinical team including registration, pre-visit planning, nursing, and provider visit. The sample uses the BMI Percentile Children (CMS 155 v5) as an example, and a blank version is also provided. Using the workflow tool will help answer questions on which components of the data are entered by whom, and facilitate soliciting feedback from staff on ways to improve efficient and accurate data capture.

Download each of these resources below, in the Documents to Download section.

Previous Article EHR Optimization Series: Part One of Three
Next Article EHR Optimization Series: Part Three of Three
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Intended AudienceClinical Quality Team members, Health Center IT and Quality Staff

Documents to download

  • HITEQ EHR Optimization Session 2 Slides(.pdf, 1.16 MB) - 1192 download(s)

    From February 2018 Learning Session

  • Provider Scorecard(.docx, 130.35 KB) - 851 download(s)

    Blank version for download and use assessing accurate EHR documentation, February 2018.

  • EXAMPLE Provider Scorecard(.docx, 128.66 KB) - 1014 download(s)

    Example completed version showing how this tool can be used to assess accurate EHR documentation, May 2017.

  • Workflow Tool(.docx, 51.57 KB) - 990 download(s)

    Blank version for download and use mapping the workflow to enhance performance on a particular clinical measure, February 2018.

  • EXAMPLE Workflow Tool(.pdf, 147.37 KB) - 1034 download(s)

    Example completed version showing how this tool can be used to map the workflow to enhance performance on Adult BMI, May 2017.

  • Workflow Alignment Worksheet(.docx, 132.15 KB) - 771 download(s)

    Blank version for download and use to help align health center work flow by capturing required data for a performance measure, February 2018

Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.