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Overview

Through the data validation process, valuable information is gained that can then be used to improve performance around patient care or quality of care metrics.  Improving quality performance may take the form of improving data collection processes, better identifying patients who need additional interventions, or decreasing missed opportunities to provide patients appropriate interventions, among other possibilities. This section includes guidance on leveraging Health IT to improve quality performance including change packages for recommended approaches related to various quality of care measures.

Improving Performance Resources
Hallmarks of High Performance
Nathan Botts

Hallmarks of High Performance

Exploring the Relationship between Clinical, Financial and Operational Excellence at America’s Health Centers

This infographic illustrates key findings from Capital Link’s study, sponsored by the Health Resources and Services Administration (HRSA), sought to identify the hallmarks of success of the highest performing health centers to gain an understanding of their operating models and provide benchmarks for performance improvement.

Capital Link examined whether health centers that were recognized with 2014 HRSA clinical quality awards (“Quality Awardees”) fare better or worse financially than other health centers (the control group). The study then analyzed the highest quartile of the Quality Awardees, a “High Performers” subset of health centers that have achieved both excellent clinical and financial performance.

See the full study on Capital Link's website.

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Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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