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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Resource Overview

The process of finding and hiring the best-qualified candidate for a Quality and/or Health IT job in your health center is time-intensive and challenging. Having job vacancies or recruiting the wrong person can cost the organization in terms of real money, time spent, morale, and productivity. Successful hiring requires refining the recruitment process, which includes analyzing the requirements of a job, attracting employees to that job, screening and selecting applicants, and hiring the new employee to the organization.

This section includes resources to help you define and refine your recruiting methods.  These are tools that have been tested by health centers in the field and are proven to work. These resources reflect the combined experience of several successful health centers around the country.

Also available are templates for Health IT Job Functions and samples of Health IT Job Descriptions.

Health IT Staff Recruitment Tools
PrEP Process Map Example
Molly Rafferty
/ Categories: EHR Implementation, HIV, PrEP, Video Library

PrEP Process Map Example

HITEQ Center, September 2023

This resource is an example of a Pre-Exposure Prophylaxis (PrEP) Process Map. A process map is a picture of how a health center workflow moves from the start point to the end point. As you review the process map, make note of the design elements, such as use of colors, shapes, and icons, and the level of detail included in the map. You can download the process map in the Documents to Download section below.

This process map is included in the HITEQ Team Toolkit: PrEP Process Mapping. This toolkit is designed to support team-based learning, reflection, and action on the use of process mapping as a tool to document clinical and EHR workflows for starting a patient on PrEP. Health center teams can follow the steps outlined in the toolkit to develop a process map of an existing or planned PrEP service workflow and to identify opportunities to streamline and improve that workflow.

 

View this 5-minute video for an introduction to PrEP Process Mapping. The video provides a definition of process mapping, outlines the benefits of the map development process and the process maps themselves, and walks through an example process map.

After reviewing the process map and the video, consider these questions:

  1. How do you think having a PrEP process map could help your clinic (or team)?
  2. What do you think are the most helpful aspects of the example process map?
  3. How can a process map like this assist with the integration of care processes and EHR workflow?

You can download a blank process map template to use for your health center's PrEP workflow in the Documents to Download section below. The PrEP Process Map: Level of Detail Worksheet can help your team identify the details that would be most helpful to include in your process map. 

Print
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Tags: WorkflowPrEPHIV preventionPrEP deliveryHIV testing

Documents to download

Related Resources

Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.