The following document describes Quality and HIT staffing models for a low, middle, and high resourced health centers.  These models are intended to be both normative (e.g., How does my middle resource health center compare? Do I have all of these positions covered?) and aspirational (e.g., What benefits could we get if we move to the next level?). 

This resource is intended to aid providers and health IT implementers in identifying a leadership team for a successful EHR implementation.  Selecting the right people for an EHR implementation team is a critical step in a successful implementation. In general, members of the team should be enthusiastic, well-respected and forward thinking. Team members should bring differing perspectives on how the EHR will be used and provide a wide array of skills and knowledge. The size of a practice will determine the size of the implementation team. For smaller practices, one person may be managing several of the areas of responsibility included. 

The following document is intended to assist health center staff create new job descriptions and/or modify existing job descriptions to more clearly incorporate Health IT and quality-related responsibilities.  The matrix provides responsibilities across three categories of roles:  Medical Leadership, Quality, and Health IT.  It differentiates these responsibilities based on typical job functions (e.g., Quality Improvement, Compliance, Meaningful Use).   

Find a list of job descriptions that can be used to help describe various health information and technology, as well as cybersecurity, employment options. This information was compiled in early 2022.

A variety of health information and technology positions are represented. This information is intended to assist health centers in understanding the many different domains of the profession as well as possible job descriptions that could be useful during recruitment.

The following resource provides links to organizations that include job postings for Health IT and Quality jobs. This may be helpful to those both seeking employment or simply looking to learn more about the field and the kinds of positions that are available. 

This is a list of key words and phrases that can be used to pre-screen resumes for HIT/QI jobs to help quickly identify candidates for an additional screen.

This resource provides ideas about the latest recruiting tips used by community health centers as well as leading organizations from other industries. Review the strategies and identify ones that could work in your organization.  Adapt them as necessary to fit your particular needs and resources.

This resource provides a list of sample questions that can be used to interview job candidates. The questions are organized into four categories: 1) questions for HIT staff positions; 2) questions for quality improvement staff positions; 3) questions for either position; and 4) questions for senior HIT or Quality positions.  

This test is intended to gauge an applicant’s basic data knowledge and abilities.  Applicants are to go through all the tabs in order and follow the instructions in the red boxes.

Included is an answer key that accompanies the Hiring Test. After giving a candidate the test, the hiring manager can use the Answer key to assess how the candidate did on the test.

This job description tool provides a position summary for a Quality Director. This position is responsible for identifying, implementing, monitoring and evaluating the overall clinical and organizational quality at a site, coordinating Joint Commission compliance activities and Information Technology functions. Quality Directors are responsible for collecting and analyzing data to identify improvement opportunities and recommending action plans to address quality concerns.

This job description tool provides a position summary for a Quality Improvement Specialist, sample job functions, sample skill requirements, and sample education and experience requirements. This tool is intended to be used like a menu.  

This job description tool provides a position summary for a Clinical Informatics Specialist. HR staff can share it with supervisors to identify the types of functions a position will be responsible for, and the skills and experience necessary to accomplish the job. The various functions can be used as a menu to pick and choose from different categories to build a job description.

This job description tool provides a position summary for a Clinical Informatics Coordinator. sample job functions, sample skill requirements, and sample education and experience requirements. This role coordinates efforts to follow clinical outcomes for proper disease management and population health management.

This is an actual job description for an Associate Director of Informatics and Data Services in a well-staffed Health IT department of a health center.

This is an actual job description for a Clinical Applications Manager in a well-staffed Health IT department of a health center.

This is an actual job description for a Clinical Applications Support Specialist in a well-staffed Health IT department of a health center.

This is an actual job description for a Clinical Data Project Manager in a well-staffed Health IT department of a health center.

This is an actual job description for a Clinical Data Specialist in a well-staffed Health IT department of a health center.

This is an actual job description for a Data Management Assistant in a well-staffed Health IT department of a health center.

This is an actual job description for a Health Informatics Specialist in a well-staffed Health IT department of a health center.