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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Resource Overview

The process of finding and hiring the best-qualified candidate for a Quality and/or Health IT job in your health center is time-intensive and challenging. Having job vacancies or recruiting the wrong person can cost the organization in terms of real money, time spent, morale, and productivity. Successful hiring requires refining the recruitment process, which includes analyzing the requirements of a job, attracting employees to that job, screening and selecting applicants, and hiring the new employee to the organization.

This section includes resources to help you define and refine your recruiting methods.  These are tools that have been tested by health centers in the field and are proven to work. These resources reflect the combined experience of several successful health centers around the country.

Also available are templates for Health IT Job Functions and samples of Health IT Job Descriptions.

Health IT Staff Recruitment Tools
The Importance of Data Creators
Maddie Bishop-Harris
/ Categories: Health IT Enabled QI, Communicating with Data, Validating Data Accuracy, Health IT & QI Workforce, Onboarding, Professional Development, Using Data for PHM and SDH, Data Demonstrating Health Center Value, Video Library

The Importance of Data Creators

Created by the HITEQ Center, April 2025

Data plays a crucial role in a health center’s day-to-day operations and in meeting external reporting requirements, like the annual Uniform Data System (UDS) report. While the Quality team is often responsible for maintaining and reporting this data, it’s created by a wide range of clinical support staff—medical assistants, nurses, front desk teams, and even call center employees. This video helps to build a culture of shared responsibility by providing an introduction for clinical support staff into why complete and timely data collection matters, and how everyone plays a part in making sure the data is accurate.

An accessible version of the video is linked below under "Resource Links".

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Tags: data specialistData Teamdata-driven quality improvementdata collectiondata-drivendata qualitydata driven culturedata creationdata creator

Documents to download

Resource Links

Related Resources

Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.