More than a Database: Understanding Community Resource Referrals within a Broader Framework 5772 Event date: 1/11/2023 3:00 PM - 4:00 PM Export event Jodie Albert post on Tuesday, December 13, 2022 | Categories: Population Health, Webinars, Archived HITEQ Highlights Webinar Addressing patients’ social determinants of health via community resource referrals has historically primarily been the domain of social workers and information and referral specialists; however, community resource referral technology platforms have more recently entered the market. The process surrounding these community resource referrals and the role of technologies within it has not been fully accounted for just yet. Based on focus groups with healthcare providers, and community organization staff and volunteers from 3 cities in Metropolitan Detroit, the process of community resource referral were described. Findings reveal a deeply "sociotechnical" process (involving interwoven social and technology-based elements). The detailed sociotechnical process revealed were discussed, along with the implications for those currently implementing community resource referrals. The importance of knowledge and skills, personal relationships, interorganizational networks, and data sources such as service directories in the referral process were discussed. Documents to download Webinar Slide Deck(.pdf, 465.67 KB) - 401 download(s) Webinar Transcript(.pdf, 190.18 KB) - 340 download(s) Resource Links View the recording hereRecording link Tags: Social Determinants of HealthHITEQ Highlightscommunity resource referrals Print Related Resources HITEQ Highlights: AI and Health Insurance Prior Authorization for Health Centers Lived Expertise and Data Management: Trauma-Informed Approaches and Perspectives HITEQ Highlights: Innovative Strategies to Reduce Maternal and Congenital Syphilis HITEQ Highlights: Dashboard Design Guide Spotlight for Health Centers HITEQ Highlights: Integrating Patient Self-Monitoring Blood Pressure Within Office-Based Hypertension Management
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