Assessing Provider Capabilities, Attitudes and Preferences about Telehealth

HITEQ Center Question Bank, April 2023.

As health centers are charting their path forward with telehealth after the public health emergency ends, it will be critical to have methods in place to comprehensively assess the current experiences, capabilities, attitudes, and preferences of providers. Telehealth program improvements should be grounded in a real understanding of these factors to ensure readiness of all providers. This question bank serves as a collection of questions that can be used to assess health care providers’ perspectives on telehealth. Users of the question bank can select questions that most closely match their needs and use those to create a survey, or to supplement existing surveys. Surveying primary care providers can provide valuable insights that can help organizations improve their telehealth programs, support their providers, and ultimately provide better care to their patients.

Download the resource in the Documents to Download section below. 

The resource is available in PDF format in the "Documents to Download" section below. You can also download the Question Bank in Word format to facilitate copying of the questions.