Health IT & QI Workforce Development Resource Set

Updated in Sept. 2020 with CY2019 UDS Data

A brief study of average clicinal quality rates among health centers who report using telehealth compared to those who do not, using data reported on CY2019 UDS. This analysis suggests that the average performance on each clinical quality measure is higher among those health centers who report using telehealth than those who do not use telehealth. 

And how to design health IT interventions to improve satisfaction and reduce burden, January 2020

Provider satisfaction is of critical importance for health centers to promote safety and workforce stability. A 2013 survey found that dissatisfied physicians were 2-3 times more likely to leave medical practice than their more satisfied colleagues. This may be unsurprising given that another recent study found that physicians spend almost half of their day on the EHR and desk work. Even during the patient visit, 37 percent of the time in the exam room is spent on these tasks. The...

HITEQ Center, created through Aliados Health. Originally developed in June 2023, updated September 2024

This toolkit helps health center electronic health record (EHR) and Information Technology (IT) departments to deliver effective EHR training for staff, whether for new hires, rolling out new EHR modules, or providing ongoing training support. The guidance and tools included will support EHR trainers to create customized trainings and digital tool solutions for care teams. By improving staff proficiency with digital tools, health centers can increase value to patient experiences and reduce...

From the Center for Care Innovations

Healthcare organizations are flooding with data. Health centers have a wealth of data about their patients and their community. It is essential that these organizations  build a strong foundation of people, processes and technology to leverage that data to improve care and better serve the underserved.

A compendium of references and tools. Created in October 2018, updated January 2020.

This compendium of references and tools is intended to support Quality Improvement efforts and to build skills across health center staff, particular those who may be tasked with leading data literacy and data governance activities or are new to the health center world. 

We asked the questions, now what? Updated in December 2018

The collection of data related to patients non-medical needs through use of Social Determinant of Health (SDoH) assessment tools, can accelerate systemic population health improvement, as well as engage patients in addressing their social non-medical needs (such as transportation, shelter, or intimate partner violence services) through coordinated access to appropriate services or community-based supports. This case study discusses the process a health center may use to identify and stratify...

Highlighted Resources & Events

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The Quadruple Aim

Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center.; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.

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