Health IT & QI Workforce Development Resource Set

Building a Data-Driven Culture: Video Learning Series and Case Study

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Building a Data-Driven Culture: Video Learning Series and Case Study

From the Center for Care Innovations

What does a data-driven culture mean? According to this case study from the Center for Care Innovations (CCI), it means staff at all levels use data to inform and guide clinical, operational and financial decisions. They understand the difference between qualitative and quantitative data and the role that each plays in decision making. They can relate their daily activities to the bar charts, dashboards and other performance visualizations that are displayed in the health center or in staff meetings, and there is a transparent process for prioritizing analytic efforts and data access. In a data-driven organization, leaders and staff embrace data.

No matter how new payment and care models evolve, the organizations that take the best care of patients in the most cost effective way will thrive. When clinical outcomes must be balanced with operational efficiency, a data driven culture can mean the difference between a good healthcare organization and an outstanding one. CCI’s Safety Net Analytics Program (SNAP) supported participants in developing and spreading an awareness of the critical importance of data and analytics throughout their organizations.

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The Quadruple Aim

Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center.; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.

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