Quick Feedback Request
Highlighted Resources & Events
Need Assistance?
Would you like more assistance regarding Patient Portal strategies or support in using any of the included resource sets?

  Request Support

 

The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

Learn More

Resource Overview

Patient portals, sometimes also referred to as personal health record systems (PHR) are web-based portals commonly attached to electronic health record systems (EHRs). These patient-centered portals provide patients with the ability to login and review health information related to their care. Common patient portal services include ways in which to schedule appointments, send messages to their care providers, review test results and refill prescriptions.

Outside of the benefits to the patient, implementation of patient portals had come to the attention of healthcare providers due to the inclusion of Meaningful Use of objectives centered on the use of patient portals and electronic engagement with patients.  Stage 3 requirements are still being explored and the impact it will have on Health Centers is unknown. Therefore, it is a challenge for small practices and Health Centers to determine how to best derive value from Patient Portals and effectively implement them into their workflow.

The tools and articles posted below are meant to provide examples, templates and strategies that can assist Health Centers in understanding how patient portals can better engage their patients in self-management of their care, and after an initial investment in time and money can decrease the burden on their clinical and administrative staff.

Patient Portal Resources

Implementing Teledentistry During COVID-19
Implementing Teledentistry During COVID-19

Implementing Teledentistry During COVID-19

During this national emergency, teledentistry has become an emerging strategy to continue providing preventive dental care and triage for dental emergencies. During this webinar, attendees learned from a subject matter expert on effective implementation strategies for teledentistry. Then, three health centers shared their experience in teledentistry during COVID-19 including their lessons learned and specific state regulations. This webinar was 1 hour and 15 minutes. 

How FQHCs Can Launch Telehealth Services to Meet Patient Needs During COVID-19
How FQHCs Can Launch Telehealth Services to Meet Patient Needs During COVID-19

How FQHCs Can Launch Telehealth Services to Meet Patient Needs During COVID-19

The COVID-19 pandemic has drastically changed health care delivery. Federally qualified health centers (FQHCs) play a critical role in assuring that underserved populations continue to engage in their health. In response to this need for sustained and expanded access to services, PCDC and Centene Corporation hosted this free webinar on how health centers can
launch telehealth services — during and beyond the pandemic. Three brief presentations from telehealth solution vendors followed the session.

HITEQ Highlights: Health Center Defense Against the Dark Web: Strategies for Building Security Awareness, Education, and Compliance in 2020
HITEQ Highlights: Health Center Defense Against the Dark Web: Strategies for Building Security Awareness, Education, and Compliance in 2020

HITEQ Highlights: Health Center Defense Against the Dark Web: Strategies for Building Security Awareness, Education, and Compliance in 2020

This HITEQ Center webinar explored key concepts and best practices that should be followed by Health Centers seeking to develop Defense in Depth and effectively implement hardened security programs at their sites. There are ever-increasing cybersecurity guidelines and protection measures that Health Centers must navigate and digest. This webinar sought to motivate and educate the health center workforce on critical privacy and security concepts and methods for defense. Aspects of Security Risk Assessment, security awareness training, and breach protection were covered with an emphasis on health center-wide information protection.

HITEQ Highlights: Electronic Patient Engagement in an Integrated Setting
HITEQ Highlights: Electronic Patient Engagement in an Integrated Setting

HITEQ Highlights: Electronic Patient Engagement in an Integrated Setting

Join the HITEQ Center, in collaboration with the National Council for Behavioral Health, for a webinar on Electronic Patient Engagement in an Integrated Setting and learn how health centers can use their EHR to engage patients in their own care and make communication easier between the patient and members of the care team.

Innovative Practices To Ramp Up Tele-Behavioral Health
Innovative Practices To Ramp Up Tele-Behavioral Health

Innovative Practices To Ramp Up Tele-Behavioral Health

This webinar focused on innovative workflows in addition to professional and clinical considerations for behavioral health clinicians when implementing virtual behavioral health visits. 

Telehealth Learning Series for SUD Tx and Recovery Support Providers
Telehealth Learning Series for SUD Tx and Recovery Support Providers

Telehealth Learning Series for SUD Tx and Recovery Support Providers

The Addiction Technology Transfer Center (ATTC) Network, the Center for Excellence on Protected Health Information (CoE-PHI), the National Consortium of Telehealth Resource Centers, and the Center for the Application of Substance Abuse Technologies (CASAT) at the University of Nevada - Reno (UNR) are facilitating a FREE, national online discussion and resource sharing opportunity for substance use disorder (SUD) treatment providers and peer support specialists faced with transitioning their services to the use of telephone and videoconferencing methods in response to COVID-19 social distancing guidelines.

TLC Tuesdays - Telehealth Troubleshooting
TLC Tuesdays - Telehealth Troubleshooting

TLC Tuesdays - Telehealth Troubleshooting

The TLC Tuesdays series will provide you with an opportunity to learn more about the use of technology to support telehealth delivery.

Telehealth and COVID-19
Telehealth and COVID-19

Telehealth and COVID-19

Telehealth can be a means to address COVID-19 through patient monitoring, treating and limiting exposure to infection for vulnerable populations, and protecting health care workers. Telehealth cannot only expand the reach of services to communities that have limited access to needed services, but also provide minimize exposure for both the health worker and patients who are at high risk for infection. This allows patients to receive health services away from settings where potential for contracting COVID-19 are high, such as hospitals and waiting rooms. The National Consortium of Telehealth Resource Centers held  this webinar exploring further uses and benefits of telehealth during the COVID-19 outbreak.

ONC’s Cures Act Final Rule: Conditions of Certification
ONC’s Cures Act Final Rule: Conditions of Certification

ONC’s Cures Act Final Rule: Conditions of Certification

HHS recently released the Office of the National Coordinator for Health IT (ONC’s) Cures Act Final Rule that will help give patients safe, secure access to their health data, spur innovation, and address industry-wide information blocking practices. View this webinar for information on the Conditions of Certification. We also have a website dedicated to the final rule with overview information and detailed fact sheets. This website will continue to be updated on a regular basis with additional resources. 

ONC’s Cures Act Final Rule: Information Blocking
ONC’s Cures Act Final Rule: Information Blocking

ONC’s Cures Act Final Rule: Information Blocking

HHS recently released the Office of the National Coordinator for Health IT (ONC’s) Cures Act Final Rule that will help give patients safe, secure access to their health data, spur innovation, and address industry-wide information blocking practices. View the webinar recording below for information on information blocking. We also have a website dedicated to the final rule with overview information and detailed fact sheets. This website will continue to be updated on a regular basis with additional resources.

Office of the National Coordinator for Health IT (ONC’s) Cures Act Final Rule Webinar
Office of the National Coordinator for Health IT (ONC’s) Cures Act Final Rule Webinar

Office of the National Coordinator for Health IT (ONC’s) Cures Act Final Rule Webinar

HHS recently released the Office of the National Coordinator for Health IT (ONC’s) Cures Act Final Rule that will help give patients safe, secure access to their health data, spur innovation, and address industry-wide information blocking practices. The final rule implements interoperability provisions of the bipartisan 21st Century Cures Act and promotes patient access to their health record. Putting patients in charge of their health records is a key piece of patient control in health care, and patient control is at the center of our work toward a value-based health care system.
Role of Centers for AIDS Research and Federally Qualified Health Centers (CFAR-FQHC) Partnerships in the Ending the HIV Epidemic (EHE) Initiative
Role of Centers for AIDS Research and Federally Qualified Health Centers (CFAR-FQHC) Partnerships in the Ending the HIV Epidemic (EHE) Initiative

Role of Centers for AIDS Research and Federally Qualified Health Centers (CFAR-FQHC) Partnerships in the Ending the HIV Epidemic (EHE) Initiative

This webinar described the Health Resources and Services Administration's (HRSA) Health Center Program and its engagement in Ending the HIV Epidemic (EHE), as well as opportunity for collaboration between Center for AIDS Research (CFAR) programs and health centers to advance the goals of EHE. This webinar described where Federally Qualified Health Centers (FQHCs) are located, how they are funded, and provided a case study of how they have responded to the EHE funding initiative.

HITEQ Highlights: Documentation Tips when using the Collaborative Care Model for the Treatment of Depression and Anxiety in Primary Care
HITEQ Highlights: Documentation Tips when using the Collaborative Care Model for the Treatment of Depression and Anxiety in Primary Care

HITEQ Highlights: Documentation Tips when using the Collaborative Care Model for the Treatment of Depression and Anxiety in Primary Care

Join the HITEQ Center, in collaboration with the National Council for Behavioral Health, for a webinar on Documentation Tips when using the Collaborative Care Model for the Treatment of Depression and Anxiety in Primary Care. The webinar provided a brief overview and benefits of the collaborative care model as well as information specific to each of the main staff roles. The role-specific nuances of documentation were highlighted, including considerations for tracking data such as clinical activities accomplished with each patient during the month.

HITEQ Highlights: Using Health IT to Facilitate the Development and Administration of a PrEP Program
HITEQ Highlights: Using Health IT to Facilitate the Development and Administration of a PrEP Program

HITEQ Highlights: Using Health IT to Facilitate the Development and Administration of a PrEP Program

Hear from Your Peers! The HITEQ Center is launching a new webinar series for health centers to learn how their health center peers are using health IT to improve HIV prevention and care. For the first webinar, Using Health IT to Facilitate the Development and Administration of a PrEP Program, Robert Harris from the Community Health Center of Buffalo, Inc. described their whole system approach to develop an IT-supported PrEP program.

HITEQ Highlights: Getting Started with a Social Media Strategy for HIV Prevention and Care
HITEQ Highlights: Getting Started with a Social Media Strategy for HIV Prevention and Care

HITEQ Highlights: Getting Started with a Social Media Strategy for HIV Prevention and Care

Join the HITEQ Center for a webinar on how to develop a social media strategy to improve your health center’s HIV prevention and care outreach. Using the POST (People, Objectives, Strategy, Technology) method, attendees learned how to use social media more efficiently to reach your target audiences. We also reviewed social media platforms including Facebook, Instagram, and Twitter, their uses and differences. Attendees received recommendations for social media management and graphic design tools at the end of the discussion. 

Using Technology to Implement MAT in Primary Care
Using Technology to Implement MAT in Primary Care

Using Technology to Implement MAT in Primary Care

Equipping and empowering providers with technology that provides decision support and enables better connection, insight, and overall management of their patients with substance use disorders is key to successful medications for addiction treatment (MAT) programs. Learn about the tools that are helping improve patient engagement, increase adherence to treatment plans, and reduce program dropouts.

Attendees will be able to:
• Provide an understanding of the effectiveness of technology as a tool to improve MAT patient engagement and the quality of treatment.
• Explain approaches for improving the provider experience of running an MAT program.
• Identify the key elements that make outcome information useful as clinical and practice improvement tools.

RSS
123456789

Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.