HITEQ Resources & Events

The Office of the National Coordinator (ONC) has recently published several patient portal stories from patients who found success in being able to better understand their and their families conditions, care plans and health services received. These patient portal stories are meant to help both providers and patients understand how patient portals can increase a patient's engagement with their care and increase communication between healthcare staff and patients and between patients and their family members.

Patients experience difficulty in managing their health due to a multitude of reasons.  Through use of consumer health information systems and services (CHISS)  it is hoped that patient’s feelings of control over their health will increase. In order to evaluate the level in which patients feel engaged or activated the study patient survey tools such as the Patient Activation Measure (PAM) can be used to understand the effect that CHISS are having on a health center's population.  

When deploying personal health information systems such as patient portals Health Centers will often encounter challenges in effectively engaging their patient population. Understanding where these challenges are originating can at times be difficult to determine. One obvious area of evaluation is in determining whether the system being deployed is appropriately usable for the population.

The Protocol for Responding to and Assessing Patients’ Assets, Risks, and Experiences (PRAPARE) is a national effort to help health centers and other providers collect the data needed to better understand and act on their patients’ social determinants of health. As providers are increasingly held accountable for reaching population health goals while reducing costs, it is important that they have tools and strategies to identify the upstream socioeconomic drivers of poor outcomes and higher costs. With data on the social determinants of health, health centers and other providers can define and document the increased complexity of their patients, transform care with integrated services and community partnerships to meet the needs of their patients, advocate for change in their communities, and demonstrate the value they bring to patients, communities, and payers.

This webinar was created by i2i Systems, ranked by KLAS as an early leader among population health management technology vendors. The webinar is hosted by Nancy Thompson, Director of Education at i2i Systems, and presenters are Chris Esperson, MSPH, Quality Consultant and Sonia Tucker, QI Director, LaMaestra Community Health Center.