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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Resource Overview

The process of finding and hiring the best-qualified candidate for a Quality and/or Health IT job in your health center is time-intensive and challenging. Having job vacancies or recruiting the wrong person can cost the organization in terms of real money, time spent, morale, and productivity. Successful hiring requires refining the recruitment process, which includes analyzing the requirements of a job, attracting employees to that job, screening and selecting applicants, and hiring the new employee to the organization.

This section includes resources to help you define and refine your recruiting methods.  These are tools that have been tested by health centers in the field and are proven to work. These resources reflect the combined experience of several successful health centers around the country.

Also available are templates for Health IT Job Functions and samples of Health IT Job Descriptions.

Health IT Staff Recruitment Tools
Event date: 6/10/2026 1:00 PM - 2:00 PM Export event
HITEQ Skill Builder Series | Building Tomorrow's Health Center Health IT and Data Systems, Today
HITEQ Admin
/ Categories: Health IT & QI Workforce, Priority Topics, Webinars

HITEQ Skill Builder Series | Building Tomorrow's Health Center Health IT and Data Systems, Today

Act & Apply: AI on the Clock: Racing Toward Readiness in Health Centers

Session Description: The conversation around AI in health care has quickly shifted from “Should we?” to “How much and how fast?” as AI becomes embedded in everything from clinical documentation to patient-facing tools. With this rapid adoption comes real risk—liability, automation bias, data privacy concerns, and trust issues—all unfolding faster than policy and law can keep up. This session unpacks the new realities health centers face in selecting, using, and overseeing AI tools across operations, and offers practical strategies for moving forward without compromising compliance, care, or credibility. Join us to explore how health centers can be smart, safe, and strategic in a high-speed AI landscape. This session is part of a larger series,"Building Tomorrow's Health Center, Today", that can lead to you earning a digital badge.

Series Description: 
This learning pathway is a comprehensive, structured series designed for health center leaders and IT professionals focused on the future of their organization's technology infrastructure. This progression guides participants through the strategic considerations, best practices, and innovative approaches to designing and implementing robust Health IT and data systems. Moving from foundational principles to advanced concepts, the series covers topics such as system interoperability, data governance, scalable architecture, and leveraging emerging technologies to enhance patient care and operational effectiveness. By the end of this pathway, you will have a clear roadmap for building a resilient, integrated, and future-ready health IT ecosystem.

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Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.