HITEQ Resources & Events

This training explored the growing role of artificial intelligence in health center operations, with a focus on both the opportunities and risks AI presents. Topics included an overview of AI applications in clinical and administrative workflows, AI-driven cybersecurity threats facing health centers, and practical strategies for defense. There was a live demonstration of AI-powered phishing generation and detection that illustrated how attackers can use AI to craft highly convincing, targeted phishing emails — and how the same technology can be leveraged to identify and neutralize these threats in real time. The session also addressed responsible AI governance, workforce readiness, vendor risk considerations, and alignment with HIPAA, Healthcare and Public Health Cybersecurity Performance Goals, and other federal compliance frameworks relevant to health centers.

What can we learn from past emergencies? This session focused on real-world case studies of health center emergency preparedness, with a focus on maintaining continuity of care and EHR access during crises. We analyzed what worked, what didn't, and how you can apply the lessons to your own organization.

As health centers navigate the promise and peril of data exchange, a foundational understanding of standards-based exchange is crucial. This session demystified what it is, why it matters, and what it makes possible for your organization. Subject matter experts discussed how to assess and deploy these new technologies to be ready for the future of healthcare.

In an era of rising cyber threats, robust preparedness is essential. This session kicked off our "Ready for Anything: Cyber Preparedness for Health Centers" Skill Builder Series by exploring the evolving threat landscape and the critical protocols needed to protect your systems and patient data.

This session recapped the 7-session journey of this series and then worked on deconstructing complex, real-world data challenges (e.g., "unreliable data," "lack of action") into actionable steps by applying targeted QI skills like stratification and process mapping. Finally, attendees were encouraged to formulate one specific, actionable "next step" to apply a learned concept from the series to their health center.