HITEQ Resources & Events

The Virtual Engagement for Professionals: Center of Excellence (COE) meets over six sessions to identify and promote promising practices for optimal, virtual training and technical assistance engagement. COE collaborators hosted facilitated discussions, offered peer-learning opportunities, and published training and technical assistance (T/TA) highlights and successes. The audience for this COE is PCAs, HCCNs, NTTAPs, and health centers who are interested in contributing to national T/TA efforts or engaging their own employees or peers through virtual modalities. This session focused on webinar engagement, including prep for webinar to encourage engagement as well as use of polls, chat, etc.

The Virtual Engagement for Professionals: Center of Excellence (COE) will meet over six sessions to identify and promote promising practices for optimal, virtual training and technical assistance engagement. COE collaborators will host facilitated discussions, offer peer-learning opportunities, and publish training and technical assistance (T/TA) highlights and successes. The audience for this COE is PCAs, HCCNs, NTTAPs, and health centers who are interested in contributing to national T/TA efforts or engaging their own employees or peers through virtual modalities.This session focused on project collaboration, including recruitment, participant management, work plan tracking, and collaborating on specific tasks or projects.

The Virtual Engagement for Professionals: Center of Excellence (COE) will meet over six sessions to identify and promote promising practices for optimal, virtual training and technical assistance engagement. COE collaborators will host facilitated discussions, offer peer-learning opportunities, and publish training and technical assistance (T/TA) highlights and successes. The audience for this COE is PCAs, HCCNs, NTTAPs, and health centers who are interested in contributing to national T/TA efforts or engaging their own employees or peers through virtual modalities. This session will focus on real-time collaboration tools that encourage and capture collaborative discussions in real-time.

Health centers have the power to analyze their UDS data through the HITEQ UDS Clinical Quality Dashboards, which were recently updated with the latest UDS data to include 10 years' worth of clinical information. HITEQ hosted a webinar to learn about the multiple ways that the dashboards can present your organizations’ clinical data across years, and compare it to customized comparison groups of other health centers, to explore potential drivers of results. The HITEQ UDS Clinical Quality Dashboards have evolved and improved each year to provide new analysis options. The Dashboards present the UDS data in a flexible and readily understandable graphical format and deliver an organization-specific version of the content to each health center, HCCN, and PCA via a web interface built on Tableau. Each organization's access allows them to see the data relevant to their center while protecting the data of other organizations.

Health centers, HCCN, and PCAs joined HITEQ to see how the dashboards can provide them with data to answer many questions such as: 

• As a homeless health center, how does our clinical quality compare to homeless health centers nationally?
• As a small health center, which we choose to define as those with <10,000 medical patients, does it appear that our size is a driver of our clinical results compared to other health centers?
• How have the trends in my clinical outcomes over the past 5 years compared to similar health centers in states that I consider relevant to mine?

Drawing on recently published research from Agency for Healthcare Research and Quality’s EvidenceNOW initiative, Dr. Samuel Edwards shared insights for primary care practices seeking to assess and address provider burnout. Dr. Edwards highlighted associations between the use of quality improvement strategies, EHR capabilities, and satisfaction among practices with zero-burnout versus high-burnout. Key, and sometimes surprising, takeaways regarding leadership, workplace environment and culture, EHR use, and more from this research were discussed.