HITEQ RESOURCES & EVENTS
Measuring Telehealth Success: You Can't Achieve it if You Can't Measure It
Measuring Telehealth Success: You Can't Achieve it if You Can't Measure It

Measuring Telehealth Success: You Can't Achieve it if You Can't Measure It

More than a year into the Covid-19 pandemic, it is now obvious that telehealth — in the form of a hybrid care delivery model that blends virtual and in-person care — is not a fad, but a healthcare delivery option that is here to stay. Healthcare leaders are seeking to optimize their organization's telehealth services for high performance and long-term sustainability. The problem is that most leaders neither know how well (or how bad) their telehealth services are performing, nor what true success can or should look like.   Telehealth, when designed and implemented correctly, will engage patients to achieve positive outcomes, delight physicians, and contribute to organizational strategic objectives, including sustainable financial success.  In this presentation, Christian Milaster of Ingenium Digital Health Advisors leads viewers through a series of pragmatic concepts on how to set an organization’s telehealth success targets, what and how to measure telehealth performance, the Physician Bill of Telehealth Rights, and how to leverage telehealth to achieve strategic success. This presentation is the second session of a two-part series. The first session focused on a telehealth maturity model and is available here.

The Stairway to Telehealth Sustainability: The Telehealth Maturity Model
The Stairway to Telehealth Sustainability: The Telehealth Maturity Model

The Stairway to Telehealth Sustainability: The Telehealth Maturity Model

In response to the COVID-19 pandemic, telehealth adoption increased significantly, supporting ongoing access to care and was critical to support healthcare operations continuity which resulted in the adoption of various modes of telehealth tools.

The initial focus was applying telehealth capabilities to ordinary care to increase access to care and keep patients, providers and staff safe. What healthcare organizations are now looking for is a roadmap to make telehealth more sustainable, to integrate it into clinical operations and to leverage it more strategically.

In this presentation, Christian Milaster of Ingenium Digital Health Advisors shares the 7-step Telehealth Maturity Model that guides organizations toward sustainable success with telehealth. This presentation is the first session of a two-part series. HITEQ hosted a second webinar session in April -- Measuring Telehealth Success: The Why, The What, The How -- that can be viewed here.

COVID-19 Vaccine Communication: Electronic Patient Engagement Vendor Discussion
COVID-19 Vaccine Communication: Electronic Patient Engagement Vendor Discussion

COVID-19 Vaccine Communication: Electronic Patient Engagement Vendor Discussion

View a brief presentation by HITEQ and HealthTalk followed by facilitated questions and discussion on their electronic patient engagement platform and the features within the platform that can assist health centers with COVID vaccine communication and dissemination.

Note that these sessions are not an endorsement of any specific vendor. These are an opportunity for health centers to hear about 3rd party vendors and get questions answered.  

 
COVID-19 Vaccine Communication: Electronic Patient Engagement Vendor Discussion
COVID-19 Vaccine Communication: Electronic Patient Engagement Vendor Discussion

COVID-19 Vaccine Communication: Electronic Patient Engagement Vendor Discussion

View a brief presentation by HITEQ and CareMessage followed by facilitated questions and discussion on their electronic patient engagement platform and the features within the platform that can assist health centers with COVID vaccine communication and dissemination. 

 
COVID-19 Vaccine Communication: Electronic Patient Engagement Vendor Discussion
COVID-19 Vaccine Communication: Electronic Patient Engagement Vendor Discussion

COVID-19 Vaccine Communication: Electronic Patient Engagement Vendor Discussion

View a brief presentation by HITEQ and WELL Health followed by facilitated questions and discussion on their electronic patient engagement platform and the features within the platform that can assist health centers with COVID vaccine communication and dissemination. 

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