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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Overview

Data monitoring, from the highest level down to the patient level is critical to identifying trends, gaining insights, and communicating transparently with staff and stakeholders. Data monitoring approaches such as dashboarding are used to display data in a simple and intuitive way, allowing a snapshot of performance on selected measures to see changes or areas for improvement. Business intelligence systems such as population health management analytics allows for the monitoring of the health of a whole patient population, stratified by various characteristics, thereby supporting care planning, resource allocation, and training opportunities. Resources in this section include tools to begin dashboarding, considerations for taking the next step with population health management and guidance on how to navigate the many factors of any data monitoring approach.

Monitoring and Communicating with Data
Health Center Dashboard Design Guide
Molly Rafferty

Health Center Dashboard Design Guide

HITEQ Center, July 2024, Developed with Amanda Makulec

Having rapid access to data in health centers is critical to managing clinics, using operational data to improve care, and reporting quality measures. Quality, accessible data in health care can do more than feature in reports and accountability systems: effective communication of information can improve quality of care, alignment to evidence-based care principles, and data-informed decision making. Charts, graphs, maps, and other data visualizations play a key role in making information accessible. Visualizations make the patterns in large datasets rapidly apparent, showing when numbers are going up or down, performance compared to goals, comparison between patient groups, and more. The purpose of this resource is to provide a comprehensive guide to user-centered dashboard design for health center staff. The accompanying workbook provides a guided series of prompts and questions for health center dashboard developers.


 Download the guide and the workbook in the Documents to Download Section below.

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Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.