Resource Overview

The process of finding and hiring the best-qualified candidate for a Quality and/or Health IT job in your health center is time-intensive and challenging. Having job vacancies or recruiting the wrong person can cost the organization in terms of real money, time spent, morale, and productivity. Successful hiring requires refining the recruitment process, which includes analyzing the requirements of a job, attracting employees to that job, screening and selecting applicants, and hiring the new employee to the organization.

This section includes resources to help you define and refine your recruiting methods.  These are tools that have been tested by health centers in the field and are proven to work. These resources reflect the combined experience of several successful health centers around the country.

Also available are templates for Health IT Job Functions and samples of Health IT Job Descriptions.

Health IT Staff Recruitment Tools
Samples of Job Functions for a Quality Director
HITEQ Center

Samples of Job Functions for a Quality Director

Skills and Job Descriptions

This job description tool provides a position summary for a Quality Director. This position is responsible for identifying, implementing, monitoring and evaluating the overall clinical and organizational quality at a site, coordinating Joint Commission compliance activities and Information Technology functions. Quality Directors are responsible for collecting and analyzing data to identify improvement opportunities and recommending action plans to address quality concerns.

This job description tool provides a position summary, sample job functions, sample skill requirements, and sample education and experience requirements. This tool is intended to be used like a menu.  HR staff can share it with supervisors to identify the types of functions a position will be responsible for, and the skills and experience necessary to accomplish the job. The various functions can be used as a menu to pick and choose from different categories to build a job description.

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Documents to download


This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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