Improving care delivery is a business and mission imperative for health centers, and the HITEQ Center offers a growing collection of tools and services to support this journey. These slides from our Oct. 4th webinar provide a foundational understanding of the Guide for Improving Care Processes and Outcomes in Health Centers, a web-based resource that provides step-by-step guidance on understanding and improving workflows and information flows that drive performance on key targets such as hypertension control and colorectal cancer screening. Guide centerpieces include worksheets for documenting, analyzing, sharing and improving care processes for such targets.