Need Assistance?
Would you like more assistance regarding Health IT Enabled QI strategies or support in using any of the included resource sets?

  Request Support

 

The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

Learn More >

Overview

Data monitoring, from the highest level down to the patient level is critical to identifying trends, gaining insights, and communicating transparently with staff and stakeholders. Data monitoring approaches such as dashboarding are used to display data in a simple and intuitive way, allowing a snapshot of performance on selected measures to see changes or areas for improvement. Business intelligence systems such as population health management analytics allows for the monitoring of the health of a whole patient population, stratified by various characteristics, thereby supporting care planning, resource allocation, and training opportunities. Resources in this section include tools to begin dashboarding, considerations for taking the next step with population health management and guidance on how to navigate the many factors of any data monitoring approach.

Monitoring and Communicating with Data
Performance Measure Data Definition Worksheet
Performance Measure Data Definition Worksheet

Performance Measure Data Definition Worksheet

The Performance Measure Data Definition Worksheet can be used during the Quality Improvement (QI) process to assess the alignment of your health center’s workflows and documentation and your EHR vendor’s reporting logic processes.
The Office of the National Coordinator for Health Information Technology (ONC) EHR Certification criteria requires EHR vendors to use eCQM (electronic Clinical Quality Measure) specifications to define measures. Therefore, reported data for a measure should be consistent regardless of EHR vendor. In practice, however, it is important to confirm that your EHR vendor’s reporting logic is consistent with your health center’s definition and workflows, and vice versa, as outlined in this worksheet.

SDOH Data Dashboards Module 1: Introduction to SDOH Dashboard Design
SDOH Data Dashboards Module 1: Introduction to SDOH Dashboard Design

SDOH Data Dashboards Module 1: Introduction to SDOH Dashboard Design

The Social Determinants of Health Data Dashboards training is a four module series. Modules range from about 8 minutes to 12 minutes in length. Module one provides an introduction to the role of screening and collecting data on social determinants of health, identifying social determinants of health measures and using data effectively, and assessing organizational data dashboard capability. Subsequent modules provide beginner, intermediate and advanced level considerations and examples for social determinants of health data dashboards. 

HITEQ Highlights: Using Health Information Technology to Facilitate SBIRT Service Delivery in Health Centers
HITEQ Highlights: Using Health Information Technology to Facilitate SBIRT Service Delivery in Health Centers

HITEQ Highlights: Using Health Information Technology to Facilitate SBIRT Service Delivery in Health Centers

This HITEQ Highlights webinar discussed the use of health information technologies (IT) to facilitate the workflow of providing Screening, Brief Intervention, and Referral to Treatment (SBIRT) services. Focus areas included: coding and billing for SBIRT services, using health IT to enhance SBIRT screening, communication, data capture and documentation, clinical decision support, and information sharing and reporting. The webinar presented examples and experiences of health centers currently using health IT to facilitate effective SBIRT service delivery.

Data Driven Programming to Maximize Care for Residents of Public Housing
Data Driven Programming to Maximize Care for Residents of Public Housing

Data Driven Programming to Maximize Care for Residents of Public Housing

This presentation walks public housing-focused health centers, such as those with public housing primary care grants, through available UDS reports and tools that can be used for informing services and planning. A number of specific examples are shown of how information from the UDS can be used for improvement. Other information provided serves as a reference for reporting of public housing on Table 4 of the UDS. 

Developing Effective Data Dashboards
Developing Effective Data Dashboards

Developing Effective Data Dashboards

Data dashboards help communicate information to your health center staff, clinicians and partners. However the development process can be daunting. Where do I start? Who is part of the process? What tools should I use? Many people start by choosing the tool, but before identifying the tool, it is helpful to think through the users and the design process. This primer walks you through steps to dashboard design and how to choose the right dashboard tool.

Digital Health Strategy to Enable Comprehensive Care
Digital Health Strategy to Enable Comprehensive Care

Digital Health Strategy to Enable Comprehensive Care

This series will equip participants with a framework through which to assess digital health tools, and the knowledge necessary to develop and implement a digital health strategy in which all health IT operates. By covering the foundational aspects of a digital health strategy, the significance in modern healthcare, regulatory considerations, and practical use cases, this series will provide valuable insights for health centers.

With the increasing importance of digital health in comprehensive care delivery, it is essential for health centers to stay up-to-date with the latest developments in the field. By participating, attendees will gain a deeper understanding of how digital health strategies can enhance the quality of care delivered, expand access, improve patient outcomes, and reduce total cost of care.
How EHRs Can Be Leveraged to Streamline Social Needs Screening
How EHRs Can Be Leveraged to Streamline Social Needs Screening

How EHRs Can Be Leveraged to Streamline Social Needs Screening

The National Health Care for the Homeless Council and the HITEQ Center hosted a free webinar on Tuesday, February 6th, 2024, from 2 – 3 pm Eastern (1 - 2 pm Central) where they taught participants how to screen for housing status and other Social Determinants of Health (SDoH) measures that can be introduced or better integrated into health center clinical workflows. Presenters shared guidance on implementing and systematizing social needs data collection in Electronic Health Records (EHRs), followed by a panel of expert health center representatives who spoke about their programs’ journeys with social needs screening programs. Participants had the opportunity to ask questions, share successes, or discuss specific challenges they faced regarding social needs screening. 

While this webinar focused on health care for the homeless (HCH) health centers, anyone involved directly in social needs screening or interested in improving screening processes was welcome to attend.

AI Fundamentals and Applications in Primary Care Live Webinar
AI Fundamentals and Applications in Primary Care Live Webinar

AI Fundamentals and Applications in Primary Care Live Webinar

 

The Weitzman Institute and the Moses/Weitzman Health System are pleased to present the latest installment of our series of informative discussions with an exclusive panel of global experts driving the development of Artificial Intelligence (AI). April Joy Damian, PhD, MSc, CHPM, PMP, Vice President and Director of the Weitzman Institute will moderate this latest discussion, "AI Fundamentals and Applications in Primary Care," on Wednesday, October 26 at 1 pm Eastern| 10 am Pacific.  

This webinar will bring together industry AI leaders with an evidence-based applied perspective on using AI in primary care to:

  • Understand AI history, definitions, methodology, benefits, and healthcare use cases
  • Explore the most common and validated use cases in primary care
  • Examine implications of AI in promoting health equity and improving healthcare access and outcomes
Enabling Patient Access to Health Data for Actionable Results
Enabling Patient Access to Health Data for Actionable Results

Enabling Patient Access to Health Data for Actionable Results

Recent Department of Health and Human Services (HHS) policy is bringing patients unprecedented access to their health information. Join the Office of the National Coordinator for Health Information Technology (ONC) and Centers for Medicare and Medicaid Services (CMS) in September for an event focused on patient access to health data. The day will bring together patients, providers, payers, and health IT developers to discuss how HHS policies are working in practice and how to maximize the impact of these policies. The event will also highlight educational tools and resources, such as patient-facing apps that enable the availability of patient information and make that health information easier to understand.

Come to the ONC and CMS patient access event to hear more about…

Patients’ experiences accessing their data, including the benefits and challenges they faced along this journey. How the next generation of apps are connecting across new health information sources to bring together patients’ data and preferred tools to act on that data. Clinicians who are at the forefront of helping patients access and understand their data, recognizing patient preferences and privacy concerns. Innovative developers demonstrating how they are making patients’ data actionable, and the implementation challenges they face as they connect sources across the care continuum Health care payers’ their successes and challenges with making data available to patients. Don't miss this opportunity to learn about the latest developments in patient data access and how you can be a part of the path forward.

Registration details to follow soon! Until then, you can find valuable information and resources about the patient’s right to their data on our website. If you would be interested in sharing a patient experience with accessing and using patient data, please share with us at https://www.healthit.gov/feedback.
 

Learning to Love Your Data: Health Center Data for Everyone - Session 5 - Applying Data Viz in Your Clinic
Learning to Love Your Data: Health Center Data for Everyone - Session 5 - Applying Data Viz in Your Clinic

Learning to Love Your Data: Health Center Data for Everyone - Session 5 - Applying Data Viz in Your Clinic

So, you’re not a statistician? Not a data scientist either? Great! This webinar series is for the data creators, data generators, data users, data reviewers, and others who work with their health center data each day. If you’re a data lover and you know the information you have in your health center has an important story to tell, this series will provide you with the tools and techniques to create and share insights that will drive genuine change in your health center. Fostering a data-driven culture links directly to improvements in patient care, staff and provider satisfaction, and business imperatives, allowing us to make meaning out of our daily data demands.

Session 5 - Applying Data Viz in Your Clinic
This final session will be all about applying data viz best practices in your clinic every day. You’ll have the opportunity to submit your data viz questions and challenges specific to your setting and hear from experts about data viz in health care.

Learning to Love Your Data: Health Center Data for Everyone - Session 2 - Data Equity Primer
Learning to Love Your Data: Health Center Data for Everyone - Session 2 - Data Equity Primer

Learning to Love Your Data: Health Center Data for Everyone - Session 2 - Data Equity Primer

So, you’re not a statistician? Not a data scientist either? Great! This webinar series is for the data creators, data generators, data users, data reviewers, and others who work with their health center data each day. If you’re a data lover and you know the information you have in your health center has an important story to tell, this series will provide you with the tools and techniques to create and share insights that will drive genuine change in your health center. Fostering a data-driven culture links directly to improvements in patient care, staff and provider satisfaction, and business imperatives, allowing us to make meaning out of our daily data demands.

Session 2 - Data Equity Primer
This introduction delves into what data equity is, how inequity sneaks into all of our projects, and what we can do about it. Leave this “super briefing” able to have productive conversations about the real core of data equity issues, pushing past the distractions and the confusion. Get ready to dig into equity and data with both hands!

Learning to Love Your Data: Health Center Data for Everyone - Session 1 - Beyond the Bar Chart: Blending Data and Storytelling
Learning to Love Your Data: Health Center Data for Everyone - Session 1 - Beyond the Bar Chart: Blending Data and Storytelling

Learning to Love Your Data: Health Center Data for Everyone - Session 1 - Beyond the Bar Chart: Blending Data and Storytelling

So, you’re not a statistician? Not a data scientist either? Great! This webinar series is for the data creators, data generators, data users, data reviewers, and others who work with their health center data each day. If you’re a data lover and you know the information you have in your health center has an important story to tell, this series will provide you with the tools and techniques to create and share insights that will drive genuine change in your health center. Fostering a data-driven culture links directly to improvements in patient care, staff and provider satisfaction, and business imperatives, allowing us to make meaning out of our daily data demands.

 

Session 1 - Beyond the Bar Chart: Blending Data and Storytelling

Looking up articles about communicating data, you're likely to find many reflections on how to tell stories with data when crafting data visualizations. Effectively blending data, visualization, and storytelling together can take many different formats though depending on your audience and your goal. During this workshop, you'll learn about the research behind why stories can make information more memorable, how to balance data and narrative in different contexts, and some of the sticky challenges we face as designers when incorporating storytelling in the context of healthcare where privacy, ethical representation of the people behind the numbers, and issues of misinformation are critical considerations. We'll walk through practical examples of how to tell 'short stories' through annotations and headlines and larger endeavors of blending individual stories like qualitative interview data with quantitative visualizations. You'll leave with ideas you can apply in your own efforts communicating data and recommended resources for exploring the intersection of data and storytelling.

Measuring Telehealth Success: You Can't Achieve it if You Can't Measure It
Measuring Telehealth Success: You Can't Achieve it if You Can't Measure It

Measuring Telehealth Success: You Can't Achieve it if You Can't Measure It

More than a year into the Covid-19 pandemic, it is now obvious that telehealth — in the form of a hybrid care delivery model that blends virtual and in-person care — is not a fad, but a healthcare delivery option that is here to stay. Healthcare leaders are seeking to optimize their organization's telehealth services for high performance and long-term sustainability. The problem is that most leaders neither know how well (or how bad) their telehealth services are performing, nor what true success can or should look like.   Telehealth, when designed and implemented correctly, will engage patients to achieve positive outcomes, delight physicians, and contribute to organizational strategic objectives, including sustainable financial success.  In this presentation, Christian Milaster of Ingenium Digital Health Advisors leads viewers through a series of pragmatic concepts on how to set an organization’s telehealth success targets, what and how to measure telehealth performance, the Physician Bill of Telehealth Rights, and how to leverage telehealth to achieve strategic success. This presentation is the second session of a two-part series. The first session focused on a telehealth maturity model and is available here.

Annual UDS Clinical Measure Data Dashboard
Annual UDS Clinical Measure Data Dashboard

Annual UDS Clinical Measure Data Dashboard

This simple Excel file dashboard was shared by an existing FQHC and is used to depict performance on UDS measures over time.

This can be used to communicate with staff or monitor performance on UDS measures, and can be modified for use with other measures. There is also a tab with some real world advice on creating and using basic data monitoring dashboards included on the first tab.

HITEQ Highlights: Managing Data as a Strategic Asset: Data Governance Fundamentals
HITEQ Highlights: Managing Data as a Strategic Asset: Data Governance Fundamentals

HITEQ Highlights: Managing Data as a Strategic Asset: Data Governance Fundamentals

As health centers become increasingly more digitized, there is often a feeling of being data rich but information poor. How can healthcare organizations maximize the value of data and build a data-driven culture? The answer lies in data governance. When managed like any other strategic asset – human resources, capital, facilities, or brand – data becomes a differentiator in the pursuit of high value, cost effective health care. In this webinar, the HITEQ Center presented the essentials of good data management processes and introduce the Center for Care Innovation’s Data Governance Handbook, offering ideas for action and tools to improve data quality, increase data literacy, and maximize access to data.

Speaker Series: Using Data for Decision Making

Speaker Series: Using Data for Decision Making

This session will be led by Dr. Yalda Jabbarpour, family physician in the Department of Family Medicine at the Georgetown University School of Medicine who will discuss the impact of primary care practice transformation on cost quality, and utilization. Dr. Jabbarpour is a member of the Robert Graham Center which aims to improve individual and population healthcare delivery through research and policy.

Data Transparency Summit Part II
Data Transparency Summit Part II

Data Transparency Summit Part II

OPCA recently fielded a Data and Quality Improvement Survey to Oregon’s FQHCs, which helped foster a better understanding of clinics’ current data/QI capacities and capabilities. One common challenge that emerged was that of systematizing and sustaining data and quality improvement structures. As a result, this event is designed to dive deep into effective data and quality improvement systems, and will include a variety of activities including guest presentations, small group discussions, sharing of best practices and action planning.

Optimizing the Presentation and Visualization of Health Data for Patients and Providers
Optimizing the Presentation and Visualization of Health Data for Patients and Providers

Optimizing the Presentation and Visualization of Health Data for Patients and Providers

This webinar discussed methods for optimizing the presentation of health data for both providers and patients. Presenters discussed methods for presenting meaningful displays of medical test result data to patients for improved understanding and described two EHR usability studies around navigators and clinical note organization to improve the efficiency of provider documentation. 

Objectives:
  1. Describe the challenges patients face in understanding medical test data and present evidence-based methods to overcome these barriers and help patients make sense of the data, manage their health, and make choices about their care.
  2. Describe findings around EHR navigator usage and clinical note organization with usability studies to support improved provider workflow.
Health Datapalooza
Health Datapalooza

Health Datapalooza

The 8th Annual Health Datapalooza is the gathering place for people and organizations creating knowledge from data and pioneering innovations that drive health policy and practice. Registration is available for attendance via webinar and in-person.

Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.