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Overview

Through the data validation process, valuable information is gained that can then be used to improve performance around patient care or quality of care metrics.  Improving quality performance may take the form of improving data collection processes, better identifying patients who need additional interventions, or decreasing missed opportunities to provide patients appropriate interventions, among other possibilities. This section includes guidance on leveraging Health IT to improve quality performance including change packages for recommended approaches related to various quality of care measures.

Improving Performance Resources
Hallmarks of High Performance

Hallmarks of High Performance

Exploring the Relationship between Clinical, Financial and Operational Excellence at America’s Health Centers

This analysis from Capital Link examines the operating models, strategies, and practices of high-performing health centers to better understand the factors that work for and against the co-occurrence of strong clinical performance and financial sustainability.

Specifically, the analysis in this report explores whether health centers that have been recognized by HRSA with clinical quality awards fare better or worse financially than other health centers. Further, the analysis seeks to identify the hallmarks of success of the highest performing health centers—providing insight into their operating models and benchmarks toward which other health centers might strive to improve their performance. Registration is required, if you do not have a log in for Capital Link already.

Access an infographic illustrating key findings here.

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Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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