Maintaining Personal Connection in a Digital Age of Healthcare

Virtual Learning Collaborative

Join our learning collaborative designed to explore how technology can enhance, rather than hinder, personal connections in primary care. This series will focus on the person-centered needs of providers, patients, and staff. Utilizing a human-centered design approach, we will cover key topics, such as leveraging technology (e.g., AI, EHRs, and patient portals) to strengthen relationships and maintain connection between visits, balancing the need for easy and timely access to care with health center resources, cultivating a compassionate bedside and webside manner in clinic and virtual visits, and fostering collegial connections among healthcare teams in a digital environment. This learning collaborative is open to community health centers throughout the nation. If you are from a health center and are interested in developing or enhancing your understanding of maintaining personal connection in a digital age, you should join this series!

Session 1

Maintaining Personal Connection in a Digital Health Center Age -- Team and Collegial Relationships

Explore strategies for fostering strong team dynamics and collegial relationships in the increasingly digital landscape of health centers. This session will provide insights on maintaining personal connections and collaboration amidst technological advancements in healthcare.

Session 2

Maintaining Personal Connection in a Digital Health Center Age -- Setting Providers Up for Technological Success with Patient-Centered Encounters

Discuss actionable approaches to equip providers with the tools and skills necessary for thriving in patient-centered encounters within a digitally-driven health center environment. This session will focus on balancing technological integration, including using available technological tools, with the need to preserve personal connection in patient care.

Session 3

Maintaining Personal Connection in a Digital Health Center Age -- Contract and Partner Relationships to Support Information Exchange

Strong contract and partner relationships are important for facilitating information exchange for key patient information. This session will explore strategies for maintaining personal connections while ensuring effective collaboration and data sharing across healthcare settings.

Session 4

Maintaining Personal Connection in a Digital Health Center Age -- Personalizing Patient Engagement through Technology

Explore strategies for personalizing digital interactions with patients, ensuring that portals, data access, and communication methods align with their technological comfort levels and preferences. This session will provide actionable insights for enhancing patient satisfaction and engagement in a digital health center environment.