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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Overview

Through the data validation process, valuable information is gained that can then be used to improve performance around patient care or quality of care metrics.  Improving quality performance may take the form of improving data collection processes, better identifying patients who need additional interventions, or decreasing missed opportunities to provide patients appropriate interventions, among other possibilities. This section includes guidance on leveraging Health IT to improve quality performance including change packages for recommended approaches related to various quality of care measures.

Improving Performance Resources
Event date: 7/14/2021 1:30 PM - 3:00 PM Export event
Addressing Provider Burden Learning Collaborative Session 3: Workflow and Documentation Support
Molly Rafferty
/ Categories: EHR Selection and Implementation, Telehealth, Archived

Addressing Provider Burden Learning Collaborative Session 3: Workflow and Documentation Support

HITEQ Learning Collaborative series

The HITEQ Center hosted a learning collaborative for health centers on Addressing Provider Burden. This learning collaborative provided a space for discussion and sharing compassionate, well designed, and digital-first solutions. Health center participants had the opportunity to discuss interventions, implementation, training, and ongoing support for meaningfully integrated digital solutions to effectively support reducing provider burden.

This learning collaborative provided health centers a series of four structured virtual sessions to engage with subject matter experts and their colleagues in peer-to-peer learning and discussion. Topics included EHR best training practices, workflow support, and documentation support. Throughout the series, participants were encouraged to consider the broad scope of provider burnout and the opportunities their particular settings may have for meaningful interventions.

All sessions are scheduled to begin at 1:30 ET and will last between 60 - 90 minutes. The session schedule is:
--June 9: Session 1 - Scoping Provider Burnout as a Problem with a Solution
--June 23: Session 2 - EHR Training Best Practices
--July 14: Session 3 - Workflow and Documentation Support
--July 28: Session 4 - Provider Burnout Round-Up

Health centers interested in participating in this learning collaborative series can submit one registration form on behalf of their health center. Health center registrations can include up to three participants in their form.

This session focused on assisting with workflow and documentation improvements like standing orders, huddles and alerts; telehealth/ hybrid care workflows; and optimizing templates, documentation guidance, tracking regulatory/ reimbursement changes that require documentation changes, and more. The speaker was also able to share tools to assist with documentation such as scribes, tailoring favorites/ smart phrases/ shortcuts, etc.

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Tags: telehealthEHRtemplatetemplatesFQHChealth centershealth centerEHR TipsFQHCsWorkflowEHR Planningprovider satisfactiondocumentationprovider burdenCOVID-19telehealth reimbursementcoronavirusprovider burnoutstanding ordershuddlesalertshybrid carescribessmart phrasesshortcuts

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Related Resources

Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.