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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Overview

Through the data validation process, valuable information is gained that can then be used to improve performance around patient care or quality of care metrics.  Improving quality performance may take the form of improving data collection processes, better identifying patients who need additional interventions, or decreasing missed opportunities to provide patients appropriate interventions, among other possibilities. This section includes guidance on leveraging Health IT to improve quality performance including change packages for recommended approaches related to various quality of care measures.

Improving Performance Resources
Maintaining Personal Connection in a Digital Age of Healthcare
Caitlin Tricomi
/ Categories: Electronic Patient Engagement, Patient Portals, Health Information Exchange, Communicating with Data, Webinars

Maintaining Personal Connection in a Digital Age of Healthcare

Virtual Learning Collaborative

Join our learning collaborative designed to explore how technology can enhance, rather than hinder, personal connections in primary care. This series will focus on the person-centered needs of providers, patients, and staff. Utilizing a human-centered design approach, we will cover key topics, such as leveraging technology (e.g., AI, EHRs, and patient portals) to strengthen relationships and maintain connection between visits, balancing the need for easy and timely access to care with health center resources, cultivating a compassionate bedside and webside manner in clinic and virtual visits, and fostering collegial connections among healthcare teams in a digital environment. This learning collaborative is open to community health centers throughout the nation. If you are from a health center and are interested in developing or enhancing your understanding of maintaining personal connection in a digital age, you should join this series!

Session 1

Maintaining Personal Connection in a Digital Health Center Age -- Team and Collegial Relationships

Explore strategies for fostering strong team dynamics and collegial relationships in the increasingly digital landscape of health centers. This session will provide insights on maintaining personal connections and collaboration amidst technological advancements in healthcare.

Session 2

Maintaining Personal Connection in a Digital Health Center Age -- Setting Providers Up for Technological Success with Patient-Centered Encounters

Discuss actionable approaches to equip providers with the tools and skills necessary for thriving in patient-centered encounters within a digitally-driven health center environment. This session will focus on balancing technological integration, including using available technological tools, with the need to preserve personal connection in patient care.

Session 3

Maintaining Personal Connection in a Digital Health Center Age -- Contract and Partner Relationships to Support Information Exchange

Strong contract and partner relationships are important for facilitating information exchange for key patient information. This session will explore strategies for maintaining personal connections while ensuring effective collaboration and data sharing across healthcare settings.

Session 4

Maintaining Personal Connection in a Digital Health Center Age -- Personalizing Patient Engagement through Technology

Explore strategies for personalizing digital interactions with patients, ensuring that portals, data access, and communication methods align with their technological comfort levels and preferences. This session will provide actionable insights for enhancing patient satisfaction and engagement in a digital health center environment.

 

 

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Tags: Data Accesspatient experiencepatient centered care

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Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.