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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Onboarding Overview

Onboarding new employees is the process by which new employees get acclimated to their new job and ramp up to full capacity within that job. This is typically a multi-pronged approach as new employees have to be oriented to the unique culture of your health center, plus they have to learn the specialized skills, knowledge and behaviors expected to fulfill their particular responsibilities.  This is especially challenging for Health IT and Quality staff because they work on their own as well as working collaboratively with staff across the health center in a number of capacities. Their orientation is therefore essential to providing high quality services to the whole health center.

It is important to give new Health IT and Quality employees as much support as possible to ensure that they adjust to their new job and start adding value as quickly as possible. Besides the general best practices of ensuring that all standard first day bases are covered, each specific department should have their own onboarding mechanisms. Listed in this section are two such resources for Health IT and Quality staff, in particular.

Health IT & QI Workforce Development Onboarding
ONC & CDC Integration Framework
Molly Rafferty

ONC & CDC Integration Framework

ONC & CDC Health IT tool

The Integration Framework, developed by Office of the National Coordinator for Health Information Technology (ONC) and Centers for Disease Control and Prevention (CDC), provides guidance to health care systems, states, and health information technology (IT) vendors to support successful project execution, management and communications for Health IT integrations. This Framework is based on the project’s learnings from Prescription Drug Monitoring Program-Electronic Health Record (PDMP-EHR) Integration and electronic Clinical Decision Support (CDS) Implementation. The intended audience for this Framework includes health care systems preparing to integrate their EHR with the state PDMP, as well as PDMP administrators interested in providing PDMP-EHR integrations to health care systems in their state. The learnings from this project may also be useful to organizations undertaking other Health IT integrations. This Framework is supplemented by the PDMP-EHR Integration Toolkit that provides detailed guidance and templates for specific phases of integration.

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Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.