Protecting yourself when using patient portals, health apps, and online medical devices, June 2023
This training guide provides patients with knowledge and awareness about cybersecurity threats to protect their personal health data and to minimize risks from computer viruses and malware.
HITEQ Center, June 2023
Health centers are increasingly interested in embedding oral Pre-Exposure Prophylaxis (PrEP) programs into primary care, which calls for the embedding of PrEP care processes into electronic health record (EHR) systems. Health centers have had success with automation in HIV testing, and are looking to apply automated algorithms, order sets, and templates to the development of PrEP programs. This resource outlines EHR and health information technology (IT) configurations and tools that support PrEP care processes and provides examples of successful implementation from health centers and primary care settings.
HITEQ Webinar in June 2023
There are many questions about patient portals and the related requirements under the Information Blocking Rule. In this session, our expert speaker will review the impact of the Information Blocking Rule on implementation and use of the patient portal.
Over the last few years, the Office of Civil Rights has focused much of its enforcement efforts on ensuring patients are afforded their HIPAA right to access their protected health information (PHI). The Privacy Rule generally requires HIPAA covered entities to provide individuals, upon request, with access to the PHI (including electronic PHI) about them in one or more “designated record sets” maintained by or for the covered entity. This includes the right to inspect or obtain a copy, or both, of the PHI. It also includes an individual’s right to direct the covered entity to transmit a copy of their PHI to a designated person or entity of the individual’s choice.
Podcast written by Center for Care Innovations
Can a more advanced patient portal improve face-to-face visits? Appointments are often so jampacked with questions, screenings, and taking notes that it’s increasingly difficult to analyze patient data and provide insightful, in-the-moment guidance. Shasta Community Health Center bet that a revamp of its patient portal could enable patients to take a more active role in their care while also improving provider workflows. In this episode, we discuss how staff, patients, and other key stakeholders all collaborated on retooling and expanding this platform.
HITEQ Highlights
Electronic patient engagement technologies are having a significant impact on diabetes-related health outcomes and can help to increase patient to provider diabetes care plan involvement and communication. This HITEQ webinar explored use cases and strategies for effective adoption and evaluation of electronic patient engagement diabetes interventions within the health center setting.
2019 Slides and Worksheet Updates
The introduction of electronic personal health records (PHR) systems, and the patient portals used to provide patients access to those records, into the fabric of the U.S. healthcare system provides a major opportunity to encourage positive health management practices, such as chronic disease management and increased care plan adherence, through greater engagement of the patient. Unfortunately, there is still a broad gap between the effective use of PHR technologies where advanced health information services are perhaps most needed, especially within the underserved communities supported by community health centers. This guide provides health centers with an adoption framework that can be used to assess the goals and methods for deploying electronic patient engagement services.
A Guide for Simplifying the User Experience by the Office of Disease Prevention and Health Promotion
As Health Centers increase the amount of electronic communications sent out to their patients they need to continually assess the literacy level of the content that they are sending out across patient portals, text messages, and social networks. This guide provided by the Office of Disease Prevention and Health Promotion helps staff "develop intuitive health websites and digital tools that can be easily accessed and understood by all users — including the millions of Americans who struggle to find, process, and use online health information."
A Chilmark Advisory Service video and report
This Chilmark Research report discusses challenges to current patient portal systems which may help health center leadership better understand why or why not they are encountering issues when trying to effectively engage their clients with patient portal systems.
This video may also provide insights to various technologies that health centers may consider adopting to further achieve patient activation and engagement goals.
National and State-based examples and use cases
This guide provides examples and overviews of patient portal considerations for minors as it relates to Meaningful Use, HIPAA. state consent laws and associated policies. The articles and presentations included for download and linked to from related websites include use cases and examples from multiple states and national level guidelines.
A report from the California Health Care Foundation
This report published by the California Health Care Foundation provides preliminary findings of patient portal impact as it relates to safety-net organizations.