Maintaining Personal Connection in a Digital Age of Healthcare -- Setting Providers Up for Technological Success with Patient-Centered Encounters

Virtual Learning Collaborative

Join our learning collaborative designed to explore how technology can enhance, rather than hinder, personal connections in primary care. This series will focus on the person-centered needs of providers, patients, and staff. Utilizing a human-centered design approach, we will cover key topics, such as leveraging technology (e.g., AI, EHRs, and patient portals) to strengthen relationships and maintain connection between visits, balancing the need for easy and timely access to care with health center resources, cultivating a compassionate bedside and webside manner in clinic and virtual visits, and fostering collegial connections among healthcare teams in a digital environment. This learning collaborative is open to community health centers throughout the nation. If you are from a health center and are interested in developing or enhancing your understanding of maintaining personal connection in a digital age, you should join this series!

Session 2

Discussed actionable approaches to equip providers with the tools and skills necessary for thriving in patient-centered encounters within a digitally-driven health center environment. This session focused on balancing technological integration, including using available technological tools, with the need to preserve personal connection in patient care.