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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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This set of SAFER Guides can also be found on the HealthIT.gov website which includes further description and documentation. The SAFER Guides consist of nine guides organized into three broad groups. They are provided here on the HITEQ Center knowledgebase as well for easy access to Health Centers. These guides enable healthcare organizations to address EHR safety in a variety of areas. Most organizations will want to start with the Foundational Guides, and proceed from there to address their areas of greatest interest or concern. The guides identify recommended practices to optimize the safety and safe use of EHRs. The interactive PDF versions of the guides can be downloaded and completed locally for self-assessment of an organization’s degree of conformance to the Recommended Practices. The downloaded guides can be filled out, saved, and transmitted between team members.

Event date: 1/11/2023 3:00 PM - 4:00 PM Export event
More than a Database: Understanding Community Resource Referrals within a Broader Framework
Jodie Albert

More than a Database: Understanding Community Resource Referrals within a Broader Framework

HITEQ Highlights Webinar

Addressing patients’ social determinants of health via community resource referrals has historically primarily been the domain of social workers and information and referral specialists; however, community resource referral technology platforms have more recently entered the market. The process surrounding these community resource referrals and the role of technologies within it has not been fully accounted for just yet. Based on focus groups with  healthcare providers, and community organization staff and volunteers from 3 cities in Metropolitan Detroit, the process of community resource referral were described. Findings reveal a deeply "sociotechnical" process (involving interwoven social and technology-based elements). The detailed sociotechnical process revealed were discussed, along with the implications for those currently implementing community resource referrals. The importance of knowledge and skills, personal relationships, interorganizational networks, and data sources such as service directories in the referral process were discussed.

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Acknowledgements

This resource collection was created by Joan Ash, Hardeep Singh, and Dean Sittig for the Office of the National Coordinator for Health Information Technology (ONC).