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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Resource Overview

The process of finding and hiring the best-qualified candidate for a Quality and/or Health IT job in your health center is time-intensive and challenging. Having job vacancies or recruiting the wrong person can cost the organization in terms of real money, time spent, morale, and productivity. Successful hiring requires refining the recruitment process, which includes analyzing the requirements of a job, attracting employees to that job, screening and selecting applicants, and hiring the new employee to the organization.

This section includes resources to help you define and refine your recruiting methods.  These are tools that have been tested by health centers in the field and are proven to work. These resources reflect the combined experience of several successful health centers around the country.

Also available are templates for Health IT Job Functions and samples of Health IT Job Descriptions.

Health IT Staff Recruitment Tools
Payment Reform Readiness Assessment Tool

Payment Reform Readiness Assessment Tool

The readiness assessment tool allows health centers to systematically self-assess their current state of readiness for engagement in value-based payment initiatives and identify opportunities to improve or maintain readiness. The tool includes a series of statements and scaled response choices for health center leadership and management staff to respond to. The tool is organized into three domains:

  • Organizational leadership to pursue and guide payment reform eff orts (including leadership in the development of partnerships);
  • Change management and service delivery transformation with the ability to make robust use of data and information to support payment reform eff orts (and related delivery system redesign); and
  • Financial and operational analysis required for the successful participation in payment reform initiatives.

Additional resources are available at https://www.nachc.org/focus-areas/policy-matters/medicaid-and-medicare/payment-and-delivery-reform/ 

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Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.