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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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This set of SAFER Guides can also be found on the HealthIT.gov website which includes further description and documentation. The SAFER Guides consist of nine guides organized into three broad groups. They are provided here on the HITEQ Center knowledgebase as well for easy access to Health Centers. These guides enable healthcare organizations to address EHR safety in a variety of areas. Most organizations will want to start with the Foundational Guides, and proceed from there to address their areas of greatest interest or concern. The guides identify recommended practices to optimize the safety and safe use of EHRs. The interactive PDF versions of the guides can be downloaded and completed locally for self-assessment of an organization’s degree of conformance to the Recommended Practices. The downloaded guides can be filled out, saved, and transmitted between team members.

Assessing the Care Team Tech Experience: A Digital Health Tool Toolkit

Assessing the Care Team Tech Experience: A Digital Health Tool Toolkit

HITEQ Center, created through Aliados Health. Originally developed in June 2023, updated September 2024

This toolkit helps health center electronic health record (EHR) and Information Technology (IT) departments to deliver effective EHR training for staff, whether for new hires, rolling out new EHR modules, or providing ongoing training support. The guidance and tools included will support EHR trainers to create customized trainings and digital tool solutions for care teams. By improving staff proficiency with digital tools, health centers can increase value to patient experiences and reduce the burden on staff. The accompanying Care Team Member Tech Experience Assessment serves as a collection of questions that can be used to assess the current experiences, capabilities, preferences, and motivations of providers.

Download the resources in the Documents to Download Section below.

The resource is available in PDF format in the "Documents to Download" section below. You can also download the accompanying Care Team Member Tech Experience Assessment in Word format to facilitate copying of the questions. 

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Documents to download

Acknowledgements

This resource collection was created by Joan Ash, Hardeep Singh, and Dean Sittig for the Office of the National Coordinator for Health Information Technology (ONC).