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Overview

This section provides guidance to understand the key contract terms involved in negotiating the vendor contract. It is critical to negotiate a vendor contract that takes into account the unique circumstances of your center and incorporates flexibility to meet your reporting needs. Guidance is offered related to indemnification, warranties and disclaimers, liability, dispute resolution, termination and migration, and access to and use of the EHR data.  
Purchasing EHR
Event date: 2/22/2022 12:00 PM - 1:30 PM Export event
Streamlining IT Infrastructure for a Successful Telehealth Program Session 3: Shopping for Telehealth Technologies - How to Choose a Vendor
Jodie Albert

Streamlining IT Infrastructure for a Successful Telehealth Program Session 3: Shopping for Telehealth Technologies - How to Choose a Vendor

HITEQ Learning Collaborative Series

The Streamlining IT Infrastructure for a Successful Telehealth Program learning collaborative series focused on best practices, common solutions, key considerations, and other strategies for success when implementing telehealth technologies in a health center. 

Health centers participated in four structured virtual sessions where they engaged with subject matter expert, Rachel Dixon, President and Executive Director of Prime Health, and in didactic learning and peer sharing and discussion. Session topics included: assessing technology and identifying best practices for streamlining telehealth workflows, aligning telehealth technology with financial sustainability, telehealth technology vendor considerations, and operationalizing telehealth technology strategies.

This series is particular to health centers and oriented to:

  • Health centers that may have started a telehealth program, but pulled back and are not sure how to go forward, or

  • Health centers that have started telehealth implementation, have some experience and are ready to take a step back and reassess the technology you are using, and

  • Health centers that are ready to think about alignment of their telehealth strategy with long term financial stability.

Session 3 covered key questions to ask and considerations to keep in mind when vetting a vendor.

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Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.