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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Overview

Through the data validation process, valuable information is gained that can then be used to improve performance around patient care or quality of care metrics.  Improving quality performance may take the form of improving data collection processes, better identifying patients who need additional interventions, or decreasing missed opportunities to provide patients appropriate interventions, among other possibilities. This section includes guidance on leveraging Health IT to improve quality performance including change packages for recommended approaches related to various quality of care measures.

Improving Performance Resources
Assessing Your Health Center's Digital Health Tools
HITEQ Center
/ Categories: Electronic Patient Engagement, Patient Portals, Mobile Health, , Evaluation of Engagement and Satisfaction, Adoption Evaluation Framework

Assessing Your Health Center's Digital Health Tools

A HITEQ Team Toolkit

Digital patient engagement investments is a broad category that includes all digital health tools your health center uses to reach and support patients. These include patient portals, messaging and outreach apps, remote patient monitoring tools, and mHealth apps. Despite the hopes and promises of new technologies, implementation of digital tools in health centers can be uneven and siloed, hindering progress on adoption, engagement, and transformation.

We know that oftentimes, leadership makes the call about what digital tools will be helpful for care teams and what to invest in. This Team Toolkit is intended to help health centers bring together stakeholders to review digital health investments and create a roadmap to move forward. The discussions outlined will help identify which team members and patients are most likely to use these tools in order to tailor implementation to those use cases. The discussions will also help determine what tools or initiatives should be maintained, expanded, or retired to best support staff and patients.

Access the toolkit in the Resource Links section below. 

 

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Tags: electronic patient engagementEPE Badgedigital health investments

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Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.