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Overview

Successful use of Health IT enabled Quality Improvement requires a strong organizational foundation. This includes understanding motivating factors as well as barriers, communicating the value of using Health IT to improve quality and outcomes, and building buy in and commitment throughout all levels of the organization. Resources in this section provide ideas and guidance on how to navigate this critical first step.

Patient-Centered Medical Home Recognition (PCMH)
Patient-Centered Medical Home Recognition (PCMH)

Patient-Centered Medical Home Recognition (PCMH)

The redesigned PCMH 2017 requirements focus on assessing a practice’s transformation into a medical home and specify goals for improvement. There is a new recognition requirement structure: concepts, competencies, and criteria.

Empanelment: Defining and Establishing Patient-Provider Relationships
Empanelment: Defining and Establishing Patient-Provider Relationships

Empanelment: Defining and Establishing Patient-Provider Relationships

Empanelment is the basis for population health management and the key to continuity of care. Accepting responsibility for a finite number of patients, instead of the universe of patients seeking care in the practice, allows the provider and care team to focus more directly on the needs of each patient. Inside, find guidance for establishing and maintaining patient panels.

Analytics Capability Assessment
Analytics Capability Assessment

Analytics Capability Assessment

The Center for Care Innovations (CCI) developed this tool to address a potential gap around defining and assessing analytics capability in health centers, as well as to provide education on some of the complexity and nuance of working with data and building a data-driven culture.

Building a Data-Driven Culture: Video Learning Series and Case Study
Building a Data-Driven Culture: Video Learning Series and Case Study

Building a Data-Driven Culture: Video Learning Series and Case Study

Healthcare organizations are flooding with data. Health centers have a wealth of data about their patients and their community. It is essential that these organizations  build a strong foundation of people, processes and technology to leverage that data to improve care and better serve the underserved.

Engaging the Data Creators
Engaging the Data Creators

Engaging the Data Creators

This brief discusses the importance of including frontline staff such as front desk, intake staff, and medical assistants in Health IT Enabled QI process, as they are often the ‘data creators’ or the ones entering the information into the system. Real world examples as well as suggested approaches and further resources are included.

Accessing your Data
Accessing your Data

Accessing your Data

Intended to assist in ensuring full use and understanding of capabilities of current system and assessing the need for additional population health management or data integration tools, this checklist describes the steps health center quality improvement and IT staff can take to ensure they are maximizing the population health management and other capacity of current systems. It Included are questions around the system itself, report generation, training, and resulting data, as well as considerations before and after you contact your vendor.

Motivating Factors for Engaging in Health IT Enabled QI
Motivating Factors for Engaging in Health IT Enabled QI

Motivating Factors for Engaging in Health IT Enabled QI

This white paper explores what is bringing a health center to the world of Health IT Enabled QI and lays out some motivating factors and barriers as well as what skill areas may need further consideration in planning next steps.

PCMH Self-Assessment Tool (2014 Standards)
PCMH Self-Assessment Tool (2014 Standards)

PCMH Self-Assessment Tool (2014 Standards)

This tool is for use by health centers interested in assessing their readiness for Patient Centered Medical Home (PCMH) recognition by the National Committee for Quality Assurance (NCQA) under the 2014 Standards. It can be used by first time users as well as those seeking a renewal. The tool walks organizations through the requirements for each of the standards, elements, and factors for NCQA PCMH recognition by providing a way of tracking what they currently have in place and what they are missing, a list of supporting materials to submit to NCQA, as well as Health IT tools that can support both the implementation of the required factors as well as the generation of the documents/reports needed for submission.

Prioritization Matrix
Prioritization Matrix

Prioritization Matrix

It is sometimes difficult to know what target metric to focus on when beginning a quality improvement project. A prioritization matrix is a management tool that uses a simple framework to compare multiple options side-by-side using standard criteria. This version includes four criteria and can be adapted for your purposes.

Health IT enabled Quality Improvement Project Charter
Health IT enabled Quality Improvement Project Charter

Health IT enabled Quality Improvement Project Charter

 A Project Charter serves as a reference of authority for the future of the project. Creating a Project Charter and getting sign off from all participants gives all involved the authority to begin the work outlined therein. The task of developing the Project Charter builds understanding, consensus, and clarity about purpose, expectations, roles and responsibilities, and communications.

October 4th HITEQ Highlights Webinar Materials
October 4th HITEQ Highlights Webinar Materials

October 4th HITEQ Highlights Webinar Materials

Improving care delivery is a business and mission imperative for health centers, and the HITEQ Center offers a growing collection of tools and services to support this journey. These slides from our Oct. 4th webinar provide a foundational understanding of the Guide for Improving Care Processes and Outcomes in Health Centers, a web-based resource that provides step-by-step guidance on understanding and improving workflows and information flows that drive performance on key targets such as hypertension control and colorectal cancer screening. Guide centerpieces include worksheets for documenting, analyzing, sharing and improving care processes for such targets.

Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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