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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Resource Overview

The process of finding and hiring the best-qualified candidate for a Quality and/or Health IT job in your health center is time-intensive and challenging. Having job vacancies or recruiting the wrong person can cost the organization in terms of real money, time spent, morale, and productivity. Successful hiring requires refining the recruitment process, which includes analyzing the requirements of a job, attracting employees to that job, screening and selecting applicants, and hiring the new employee to the organization.

This section includes resources to help you define and refine your recruiting methods.  These are tools that have been tested by health centers in the field and are proven to work. These resources reflect the combined experience of several successful health centers around the country.

Also available are templates for Health IT Job Functions and samples of Health IT Job Descriptions.

Health IT Staff Recruitment Tools
To Switch or Not to Switch: A Guide for Community Clinics Considering Changing EHRs

To Switch or Not to Switch: A Guide for Community Clinics Considering Changing EHRs

Developed by the California Health Care Foundation in 2019

The purpose of this guide is to help health center leaders weigh the costs and benefits of remaining with their current EHR system (possibly with enhanced functionality) or switching to a different one. It is intended to be useful to all those participating in decisions about EHR systems, not just to technical experts. The guide offers a step-wise approach to asking important questions, making decisions, and moving forward. The appendices describe the types of products and services that are available to health centers and that are mentioned throughout the guide.

The guide walks you through the following stepwise approach to EHR decision making:

1. Deciding whether to switch EHRs

  • Understand your goals and motivations
  • Consider the available options
  • Consider the costs

2. Selecting a new EHR product or outsourcing provider

  • Explore EHR product options
  • Explore EHR outsourcing providers
  • Perform due diligence and negotiate a contract

3. Planning and executing the EHR transition

  • Plan
  • Train
  • Monitor
  • Get help

Access the full guide through the link below!

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Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.